Sara Ekberg

Greeted customers, general cashier duties. POS machine, cash handling, refunds Kept work station neat and clean I really do enjoy workng with the public.

• Welcomed customers and helped determine their needs.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with returns, refunds and resolving transaction issues.
• Built relationships with customers to encourage repeat business.
• Used POS system to enter orders, process payments and issue receipts.
• Operated cash register to record transactions accurately and efficiently.
• Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
• Counted money in drawers at beginning and end of each shift.
• Addressed customer needs and made product recommendations to increase sales.
• Answered questions about store policies and addressed customer concerns.
• Greeted customers entering store and responded promptly to customer needs.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Set up new sales displays each week with fresh merchandise.
• Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

• Maintained current knowledge of store promotions and highlighted sales to customers.
• Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Processed refunds and exchanges in accordance with company policy.
• Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
• Learned duties for various positions and provided backup at key times.
• Handled cash with high accuracy and took care to check bills for fraud.
• Followed up with customers about resolved issues to maintain high standards of customer service.
• Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
• Cross-trained and provided backup support for organizational leadership.

I find it challenging working in a fast paced work area. Its been a while since I worked in an office but I always enjoyed it.