Sara Farley
Goodwill
Wellsboro,PA
19
years of professional experience
Dedicated professional with a proven ability to maintain immaculate and organized environments, leveraging effective cleaning techniques and keen attention to detail to create inviting and hygienic spaces. Demonstrated expertise in customer relationship management, consistently achieving high levels of customer satisfaction and retention through persuasive communication strategies that drive gaols and foster loyalty. Known for efficiently managing time and adapting to diverse cleaning challenges, while collaborating seamlessly with team members to meet goals and cultivate a positive atmosphere. Committed to delivering excellence in service and maintaining high standards in all aspects of work.
Work History
Sales Associate
1 Year 4 Months- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Maintained accurate inventory records and organized merchandise displays for optimal presentation.
- Collaborated with team members to ensure efficient store operations and adherence to company policies.
- Trained new associates on operational procedures, customer service techniques, and store systems.
Housekeeper
2 Years 6 Months- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Handled requests for extra linens, toiletries and other supplies.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Changed bed linens and collected soiled linens for cleaning.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Trained new staff on cleaning protocols and safety procedures for consistent performance.
Associate
3 Years 10 Months- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Maintained accurate inventory records and organized merchandise displays for optimal presentation.
- Collaborated with team members to ensure efficient store operations and adherence to company policies.
- Trained new associates on operational procedures, customer service techniques, and store systems.
- Managed donation intake processes, ensuring efficient collection from donors and overseeing truck logistics for timely transport.
Stocker
9 Months- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Crew Member
1 Year 5 Months- Maintained clean and organized workstations to ensure compliance with health standards.
- Collaborated with team members to optimize service delivery during peak hours.
- Resolved customer inquiries and complaints to enhance satisfaction and loyalty.
- Developed and managed relationships with customers to increase customer loyalty.
Store Associate
8 Years 1 Month- Operated cutting machines to prepare products for packaging and display.
- Ensured compliance with safety standards while performing cutting tasks efficiently.
- Kept work areas organized, clean and free of safety hazards.
- Stood for long hours, frequently reached, or bent and lifted up to 70lb pounds regularly to carry out daily tasks.
Education
High School Education
Skills
Flexible schedule
Customer service-focused
Problem-solving skills
Stocking and receiving
Safe food handling
Operating room cleaning expertise
Working with diverse people
PROFILE
- Dedicated, goal oriented individual, who is always ready to take on new challenges, added responsibilities, and acquire new skills.
- Interact effectively on both a professional and social level.
- Successful in establishing effective communications and relationships through attentive work ethics.
Section name
I have several years of customer service experience (engaging in conversations with customers, asking and answering questions, and taking them to, or providing them, the items they seek). Three years of cleaning surgical rooms ( I maintained a clean and safe environment for surgeries and keep all surgery schedule on track )
Timeline
Sales Associate
Goodwill
05.2025 - 09.2026Read More
Housekeeper
Weirton Medical Center
08.2022 - 02.2025Read More
Associate
Goodwill
10.2018 - 08.2022Read More
Stocker
Michaels Arts and Crafts
08.2017 - 05.2018Read More
Crew Member
McDonalds
12.2015 - 05.2017Read More
Store Associate
Krogers
08.2007 - 09.2015Read More
Weir High
High School Education
Read More