Sara Felton
De Pere Chiropractic Center
Black Creek,WI
18
years of professional experience
Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Work History
Receptionist
5 Years 11 Months- Manage patient scheduling and appointment confirmations, ensuring optimal clinic workflow.
- Coordinate front desk operations, maintaining a welcoming environment for patients and visitors.
- Handle phone system, directing calls and responding to inquiries efficiently.
- Process patient intake forms, verifying insurance information and ensuring data accuracy.
- Keep reception area clean and neat to give visitors a positive first impression.
- Handle cash transactions and maintain sales and payment records accurately.
- Support office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrate strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handle sensitive information with discretion while maintaining strict confidentiality standards.
Homemaker
10 Years 6 Months- I stayed home to raise my two wonderful children.
Project Coordinator
1 Year- Managed communication between departments to facilitate project updates and addressed concerns.
- Developed project documentation, including plans, reports, and meeting notes for clarity and consistency.
- Streamlined processes to enhance workflow efficiency.
- Analyzed project performance metrics to identify areas for improvement and implement corrective measures.
- Kept projects on schedule by managing deadlines and adjusting workflows.
Trainer
1 Year- Designed and delivered training programs for staff on compliance and regulatory procedures.
- Collaborated with management to identify training needs and develop targeted learning solutions.
- Evaluated training effectiveness through participant feedback and performance assessments.
- Conducted workshops on product knowledge, enhancing staff proficiency in customer interactions.
Education
- Banking And Finance
High School Diploma
Skills
Appointment scheduling
Customer relations
Administrative assistance
Data entry
Document preparation
Office management
Time management
Organization
Effective communication
Timeline
Receptionist
De Pere Chiropractic Center
09.2020 - CurrentRead More
Homemaker
Home
03.2010 - 09.2020Read More
Project Coordinator
M&I Bank
03.2009 - 03.2010Read More
Trainer
M&I Bank
03.2008 - 03.2009Read More
FVTC
from Banking And Finance
Read More
Freedom High School
High School Diploma
Read More