Sara Fernandez
Hollywood,FL
Summary
Detail-oriented Fraud Analyst with 5 years of experience in conducting comprehensive analysis and utilizing advanced techniques to detect and prevent fraudulent activities. Skilled in fraud investigation methodologies. Collaborative team player effectively communicating findings to stakeholders and implementing proactive fraud prevention strategies. Adept at staying abreast of industry trends and regulatory requirements to enhance fraud detection capabilities.
Overview
9
9
years of professional experience
Work History
Fraud Analyst
Comcast
06.2018 - Current
- Review queued transactions and independently determine if transactions are fraudulent or legitimate
- Monitor automated fraud screening application
- Communicate effectively with team by investigate anomalies in underwriting that could potentially include fraud
- Strong risk and control mentality, passionate about complex problem solving
- Participated in development and enhancement of fraud detection tools, systems, and processes to improve efficiency and effectiveness.
- Minimized financial loses by 25% above goal.
Lead Account Executive
Comcast
01.2015 - 06.2018
- Communicates and develops rapport with customers.
- Evaluates individual customers existing.
- Educates customers on Comcast products and pricing models as well as competitive advantages over other service providers.
- Handled over 30 - 40 calls per day.
- Consistently exceeded sales quotas, contributing significantly to overall team performance and success.
Education
Bachelor of Applied Science (BAS) in Supervision and Management , Business Administration and Finance -
Broward College
Davie, FL12.2024
Skills
- SQL
- Google suite
- Microsoft Office
- Analytical Skills
- Organizational & Writing Skills
- Problem Solving
- Attention to Detail
- Fraud Detection
- Teamwork
- Effective Communication
- Fraud prevention
- Data Analysis
Timeline
Fraud Analyst
Comcast
06.2018 - Current
Lead Account Executive
Comcast
01.2015 - 06.2018
Bachelor of Applied Science (BAS) in Supervision and Management , Business Administration and Finance -
Broward College
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