Sara F. Seitz
Lexington,KY
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
15
15
years of professional experience
Work History
Sales Associate
Artistic Granite And Marble
10.2024 - Current
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Explained features and advantages of [Type] products or services to promote sales.
- Boosted referral rates by cultivating positive relationships with satisfied customers who were eager to recommend our products/services to others.
Warehouse Lead
Lakeshore Learning Materials
09.2020 - 10.2024
- Trained employees on equipment operation and safety protocols.
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Supervised warehouse operations by managing employees during shifts.
- Oversaw daily operations and shipping and handling processes.
Correctional Peace Officer
Louisville Metro Dept of Corrections
12.2018 - 09.2020
- Collaborated with fellow officers to maintain order and safety within the correctional facility, addressing issues promptly and efficiently.
- Participated in ongoing professional development opportunities to stay current on industry trends and best practices within the field of corrections.
- Provided counseling services for inmates struggling with personal or emotional issues, supporting their mental health needs during incarceration periods.
- Managed emergency situations calmly and effectively, utilizing crisis intervention techniques as needed to ensure safety for all involved parties.
Conductor
Norfolk Southern Railroad
09.2015 - 12.2018
- Prepared forms, required reports, switch lists and train orders daily.
- Communicated through various methods to conduct train movement.
- Contributed to on-time performance by swiftly addressing any operational issues or delays.
Law Enforcement Canine Police Officer
Dept. Of Corrections
08.2010 - 03.2015
- Trained rigorously with canine partner to maintain peak performance levels for both team members.
- Conducted successful drug searches, resulting in the seizure of illegal substances and related paraphernalia.
- Assisted in the apprehension of suspects through effective search and tracking techniques.
- Developed strong rapport with canine partner, ensuring seamless communication and optimal teamwork during operations.
Education
Mid-Continent University
Mayfield, KY04.2006
undefined
St. Catharine College
Springfield, KY05.2004
High School Diploma - undefined
Woodford County High School
Versailles, KY05.2003
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
Accomplishments
- Supervised team of 30 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Timeline
Sales Associate
Artistic Granite And Marble
10.2024 - Current
Warehouse Lead
Lakeshore Learning Materials
09.2020 - 10.2024
Correctional Peace Officer
Louisville Metro Dept of Corrections
12.2018 - 09.2020
Conductor
Norfolk Southern Railroad
09.2015 - 12.2018
Law Enforcement Canine Police Officer
Dept. Of Corrections
08.2010 - 03.2015
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St. Catharine College
High School Diploma - undefined
Woodford County High School
Mid-Continent University
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