Sara Gilbert
Redmond,OR
Summary
Results-driven manager with a focus on daily operations and employee engagement. Exceptional skills in inventory management and customer relationship management, dedicated to creating a collaborative and efficient work environment.
Overview
8
8
years of professional experience
Work History
Assistant General Manager
Quickway Market/VP Racing
Bend, Oregon
06.2025 - Current
- Recruiting, interviewing, hiring, coaching, disciplinary actions, and terminations.
- Responsible for helping with all daily operations of the business.
- On call 24/7 for employee tech support and issues.
- Preparing bank deposits, performing bank runs, and making change orders for the store.
- Inventory management and ordering.
- Processing invoices.
- Timecards, payroll, and final checks.
- Team building and positive reinforcement of store policies and procedures.
General Manager
IHOP
Bend, Oregon
02.2023 - 04.2024
- Oversaw daily restaurant operations.
- Managed staff scheduling to optimize labor costs and meet service demands.
- Implemented training programs.
- Ensured compliance with health and safety regulations.
- Fostered a positive work environment that encouraged teamwork.
- Managed all aspects of daily operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
General Manager
Smokelore
Bend, Oregon
04.2021 - 01.2022
- I was hired as the AGM for this startup dispensary. I was promoted to GM within a month of coming on board.
- I was responsible for the complete startup from the floor up. From passing OLCC regulations to getting store displays, and POS systems installed and integrated.
- I was responsible for writing the employee handbook, SOPs, and any store flyers or displays.
- Managed a staff of 10.
- Responsible for all vendor relations, both cannabis and non-cannabis.
Store Manager
Plantae
Madras, OR
04.2018 - 04.2021
- I started as an entry-level employee and worked my way up over the years.
- Responsible for all daily operations at my location.
- Extensive Metrc training, including building manifests and transporting products.
- Training staff on new products, and items available.
- Team building, and leading in a positive and upbeat manner.
Education
GED -
Clackamas Community College
Oregon City, OR06-2009
Skills
- Inventory management
- Payroll administration
- Customer relationship management
- Staff scheduling
- Vendor relations
- Employee training
- Conflict resolution
- Positive reinforcement
- Team leadership expertise
Timeline
Assistant General Manager
Quickway Market/VP Racing
06.2025 - Current
General Manager
IHOP
02.2023 - 04.2024
General Manager
Smokelore
04.2021 - 01.2022
Store Manager
Plantae
04.2018 - 04.2021
GED -
Clackamas Community College