SARA HICKS
Salisbury,NC
Summary
Self-directed and project driven leader with experience in leading all aspects of Agile methodology and Scrum practices in collaboration with product owners and development teams to achieve project delivery and customer satisfaction. Strong experience in leading all elements of Agile Scrum duties, JIRA sprint management, sprint planning, workload delegation, and the planning, coordination, and execution of all Scrum ceremonies including sprint planning, daily standups, sprint demos, sprint retro, and story grooming. Adept in driving the promotion and adoption of agile principles and frameworks, as well as experience in front and back-end development, web development, quality assurance, usability testing.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Project Coordinator
Magellan Rx Management
11.2021 - 11.2022
- Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
- Prepared meeting agendas and minutes for distribution and record keepiing.
CERTIFIED SCRUM MASTER
BCD Meetings & Events
Home, NC
04.2019 - 03.2020
- Collaborated with and provided coaching to product owners to ensure success via backlog management, sprint management, building/maintaining of user stories, and facilitation of daily Scrum ceremonies
- Effectively ran and oversaw up to 3 Scrums simultaneously
- Grew, groomed, and refined backlog through evolving to user stories and detailed success criteria, while ensuring consistent communication regarding product vision, value, goals, and backlog items to team/stakeholders
- Drove impact assessment, engagement, and alignment, facilitated retrospectives , and followed up on actions for improvement; coached teams in Agile delivery model to ensure successful delivery
- Worked with product owners and stakeholders to prioritize feature development and enhancements based on critical paths and business needs
- Supported team estimating, planning, and assignment of tasks, while handling emerging and evolving requirements and leading cross-functional team in use of Agile practices
- Conducted planning of sprints, maintained status, and assigned card to developers, QA, and management as needed, while partnering in all aspects of release managemen
- Worked to identify blocked or stalled stories and assisted team in learning to resolve issues, while providing training to new team members regarding Agile processes
- Generated reports for IT project progress and performance
SENIOR IT AGILE ANALYST/JUNIOR SCRUM MASTER
Magellan Health
07.2017 - 02.2019
- Managed coordination and facilitation of daily Scrums, grooming, stand-ups, retrospectives, and other ceremonies, while supporting training, coaching, and other activities to introduce and implement Scrum principles and practices, development of relevant tools, templates, processes, and metrics, and supporting the Agile systems development life cycle
- Analyzed, evaluated and redesigned business, IT, and operational processes via critical thinking, Lean management, ITIL, design thinking, and structured system analysis and design
- Met with product owners and business partners to create business requirements and turn those into cards for development, while monitoring activities for risks and providing supporting mitigation actions
- Tracked multiple deliverables simultaneously, while collaborating with software engineers to understand features and technical implementation, as well as to ensure the highest quality in product delivery
- Resolved staff conflicts and identified potential areas of improvement
- Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity
Education
Bachelor of Science - Medieval English And History
Iowa State University
Ames, IA12.1991
Skills
- Working from home provides some flexibility, but job comes first
- Relate easily with all levels of co-workers and customers
- Teach agile methodologies to teams and all customers
- Conducted individual project to fruition
Certification
2017 PSM 1
2019 Scrum Product Owner Certified
Timeline
Project Coordinator
Magellan Rx Management
11.2021 - 11.2022
CERTIFIED SCRUM MASTER
BCD Meetings & Events
04.2019 - 03.2020
SENIOR IT AGILE ANALYST/JUNIOR SCRUM MASTER
Magellan Health
07.2017 - 02.2019
2017 PSM 1
2019 Scrum Product Owner Certified
Bachelor of Science - Medieval English And History
Iowa State University
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