Sara Hill
Prescott,AZ
Summary
Meticulous Hostess with background in hospitality industry. Skilled in manning high-volume dining environment and delivering excellent customer service. Flexible and excels under pressure.
Overview
3
3
years of professional experience
Work History
Hostess
The Prescott Junction
01.2023 - Current
- Answered customer questions about hours, seating, and menu information.
- Bussing, wiping & setting tables.
- Balancing responsibilities such as answering phone calls, greeting & seating guests & clearing tables simultaneously.
- Trained new hostesses on customer service best practices and restaurant policies.
- Proactively assisted servers during busy times, helping to expedite food delivery.
- Took reservations & to-go orders by phone, answered customer questions, and informed of accurate wait times.
Kitchen Staff Member
Prescott Pines Camp
05.2021 - 11.2021
- Cleaned and sanitized dishes and utensils, consistently.
- Prepping and portioning food for the upcoming meal.
- Making sure the line was properly heated / cooled to the appropriate temperature for the food being served.
- Maintaining a properly sanitized workspace and dining hall.
- Packaging, dating and storing leftover food from the previous meal.
- Assisting in taking inventory of current stock.
Education
High School Diploma -
Hilltop Homeschool
Prescott, AZ05.2026
Skills
- Customer Service
- Effective Multitasking
- Patience and Empathy
- Phone Etiquette
- Cleaning and sanitation
- Customer service expertise
- Exceptional communication
- Payment Processing
- Table Bussing
- Complaint Handling
Timeline
Hostess
The Prescott Junction
01.2023 - Current
Kitchen Staff Member
Prescott Pines Camp
05.2021 - 11.2021
High School Diploma -
Hilltop Homeschool
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