SARA HINTON
Jonesboro,AR
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills with extensive customer service experience.
Overview
6
6
years of professional experience
Work History
ASSISTANT MANAGER
Dollar General
01.2019 - 08.2024
- Trained and help supervise staff to develop and maintain store revenue, team customer service skills, and product knowledge
- Recruited qualified candidates for open positions within the store
- Managed daily operations of the sales floor, including merchandising and stock replenishment
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Increased sales through effective merchandising strategies and targeted promotions.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
STOCK ROOM ASSOCIATE
Ross Dress for Less
01.2021 - 05.2021
- Received and stocked daily trucks, ensured all merchandise was fit to standards and policy, assisted in check out process and returns
- Demonstrated flexibility in adapting to changing store needs or priorities, willingly taking on additional responsibilities as needed to support overall operations.
- Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
- Assisted with inventory receiving process, inspecting incoming deliveries for accuracy, quality control issues, or signs of tampering before entering them into the system.
- Ensured smooth flow of operations with effective communication between the stock room and sales floor teams regarding item availability or potential delays.
- Verified incoming products and checked delivery totals to keep system records current and accurate.
- Greeted store customers and discussed needs.
- Interacted with guests in friendly and knowledgeable way.
- Contributed to a positive working environment through strong collaboration with team members and proactive problem-solving when challenges arose.
Education
High School - undefined
JONESBORO HIGH SCHOOL
01.2017
Skills
- Loss prevention
- Product management and inventory control
- Cash handling accuracy
- Customer service
- Customer relations
- Staff training and development
- Conflict resolution
- Retail operations
- Sales strategies
- Money handling
- Team leadership
- Decision-making
Timeline
STOCK ROOM ASSOCIATE
Ross Dress for Less
01.2021 - 05.2021
ASSISTANT MANAGER
Dollar General
01.2019 - 08.2024
High School - undefined
JONESBORO HIGH SCHOOL