Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic

Sara Lathrop

Appleton,WI

Summary

Service-focused Sales/Customer Service Representative dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.

Overview

33
33
years of professional experience

Work History

Sales Representative

Belson Company
Green Bay, WI
03.2014 - Current
  • Selling packaging, janitorial and laundry supplies/equipment to manufacturing and healthcare facilities, schools and office buildings.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Retained excellent client satisfaction ratings through outstanding service delivery.

Fitness Trainer

MPH Fitness
Appleton, WI
05.2018 - Current
  • Instruct gym members about correct use of weight resistance and cardiovascular equipment.
  • Motivate clients to achieve their personal fitness goals through developing and modifying routines.
  • Plan and lead group fitness sessions.
  • Train clients during strength training, cardio vascular exercise and stretching.
  • Demonstrate how to carry out various routines and exercises.

Outside Sales Representative

K&L Sales
Hartland, WI
08.2005 - 03.2014
  • Selling fasteners, hardware and industrial supplies business to business.
  • Established new accounts through cold calling and personal visits to potential customers.
  • Implementation and servicing of VMI (Vendor Managed Inventory) and consignment programs designed specifically for each customer.

Inside Sales Manager

Block Iron Fastener Division
Oshkosh, WI
04.2005 - 07.2005

Note: they closed this division in July 2005


  • Developed new procedures for the quoting process and purchasing functions to be more efficient.
  • Served as primary contact for customers.
  • Accurately gathered pricing/delivery information and responded to the customer in a timely manner.


Asset Management Professional

Rockwell Automation
Appleton, WI
02.2003 - 04.2005

Purchasing Agent

Endries International (Formerly Schlafer Supply)
Appleton, WI
06.1992 - 02.2003

Education

High School Diploma -

Little Chute High School
Little Chute, WI
05.1989

Skills

  • Relationship and Community Building
  • Creative Problem Solving
  • Customer Service
  • Communication and Interpersonal Connection
  • Dependable and Punctual
  • Work and Task Prioritization
  • Time Management
  • Reliable and Responsible

Hobbies

  • Exercising (Powerlifting)
  • Reading
  • Roller Skating
  • Puzzles
  • Boating/Water Sports

Timeline

Fitness Trainer

MPH Fitness
05.2018 - Current

Sales Representative

Belson Company
03.2014 - Current

Outside Sales Representative

K&L Sales
08.2005 - 03.2014

Inside Sales Manager

Block Iron Fastener Division
04.2005 - 07.2005

Asset Management Professional

Rockwell Automation
02.2003 - 04.2005

Purchasing Agent

Endries International (Formerly Schlafer Supply)
06.1992 - 02.2003

High School Diploma -

Little Chute High School
Sara Lathrop