Sergio Gutierrez
Ontario,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Representative
Verizon by Victra Authorized Retailer
La Verne , CA
2023.05 - Current
- Explained latest promotions, sales incentives and offerings to promote savings and drive sales.
- Demonstrated and sold mobile devices to guests, showcasing latest product features and capabilities.
- Developed long-term relationships with repeat customers through building credibility in product expertise and personal integrity in salesmanship.
- Welcomed guests and asked open-ended questions to best determine which products would meet needs.
- Greeted customers to determine wants or needs.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Educated guests on policy terms, simplifying technical aspects of service contracts to increase guest comprehension and achieve greater customer satisfaction.
Sales Associate
FinishLine
Ontario , CA
2023.02 - 2023.06
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Collected payments and provided accurate change.
- Worked with fellow sales team members to achieve group targets.
- Developed trusting relationships with customers by making personal connections.
Sales Associate
Nike Inc
Ontario , CA
2017.10 - 2023.01
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Helped customers find specific products, answered questions and offered product advice.
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Demonstrated ability to communicate, present and influence credibly and effectively at all levels.
- Achieved company growth and brand development through market expansion and sales.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Worked with fellow sales team members to achieve group targets.
Gym Attendant
LA Fitness
West Covina , CA
2022.02 - 2022.03
- Demonstrated activities to clients and coached on safe and effective lifting techniques.
- Consulted with clients to assess training goals, prior experience and physical limitations.
- Modified activities to address individual client skills and abilities.
- Resolved customer issues to maintain high standards of customer satisfaction.
- Answered phones, issued equipment and completed guest check-in.
- Kept current on market and product trends to effectively answer customer questions.
Warehouse Lead
MAS Inc
Rancho Cucamonga , CA
2016.09 - 2018.07
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Received deliveries, scanned packages and updated orders in internal database.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Updated inventory and production information using warehouse management systems and scanner guns.
- Processed requests and supply orders and pulled materials to successfully prepare orders.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
CNC Machine Operator
Andscot
Rancho Cucamonga , CA
2015.07 - 2016.09
- Kept parts within close tolerances of design standards to maintain optimal quality.
- Changed out aging tools, fixtures and offsets.
- Monitored and adjusted processes or equipment to improve quality and productivity.
- Set-up and operated lathes, mills and grinders to cut raw materials.
- Interfaced with machines to adjust settings or tools, driving high-quality production.
- Collected data, fostering continuous improvement and production inspection process.
Education
High School Diploma -
Chaffey High School
Ontario, CA05.2014
Skills
- Time Management
- POS System Operation
- Cash Handling
- Customer Service
- Problem-Solving
- Team Leadership
- Relationship and Community Building
- Motivational Leadership
- Exceeding Customer Expectations
- Attention to Detail
- Documentation and Reporting
- Bilingual in Spanish
- Sales Tracking
- Strategic Planning
- Operations
- Account Management
- Client Relationship Management
- Exceptional multi-tasker
- Excellent communication skills
Certification
- NASM Certified Personal Trainer (CPT)
Timeline
Sales Representative
Verizon by Victra Authorized Retailer
2023.05 - Current
Sales Associate
FinishLine
2023.02 - 2023.06
Gym Attendant
LA Fitness
2022.02 - 2022.03
Sales Associate
Nike Inc
2017.10 - 2023.01
Warehouse Lead
MAS Inc
2016.09 - 2018.07
CNC Machine Operator
Andscot
2015.07 - 2016.09
High School Diploma -
Chaffey High School
- NASM Certified Personal Trainer (CPT)
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