Sara Lillie
Chicago,United States
Summary
A well equipped and highly motivated young professional with many skills of all trades eager to contribute in the professional setting.
Overview
7
7
years of professional experience
Work History
Flight Attendant
United Airlines
06.2023 - Current
- Maintained a safe cabin environment by conducting pre-flight safety checks per the FAA regulations.
- Handled medical emergencies calmly using crew resource management.
- Provided a comfortable experience for passengers by exhibiting excellent service .
- D-escalated any passenger conflict displaying a calm and effective path of communication.
- Contributed to company success by consistently achieving high performance ratings for customer service, teamwork, and punctuality.
Substitute Teacher
Chicago Public Schools
11.2022 - 06.2023
- Followed classroom plans left by the home room teacher to continue the curriculum for effective education.
- Supervised lunch hours with students
- Kept students on task to ensure a safe learning environment
- Worked within the inclusivity classes Interacting with children with special needs.
Softball Coach
Self Employed
01.2019 - 06.2023
- Improved player skill development
- Built rapport with players to improve confidence in their skills
- Created individualized skills and drills to enhance fundamentals of the game
- Organized individual lessons for multiple different players
Education
Master of Arts - Education With A Focus in Counseling
San Diego State University
San Diego California05-2022
Bachelor of Arts - Interdisciplinary Studies
San Diego State University
San Diego, CA05-2021
Skills
- Customer service
- Strong work ethic
- Reliability and punctuality
- Cultural awareness
- Interpersonal communications
- First aid
- Empathy and patience
- Food and beverage service
- Trauma informed care
Timeline
Flight Attendant
United Airlines
06.2023 - Current
Substitute Teacher
Chicago Public Schools
11.2022 - 06.2023
Softball Coach
Self Employed
01.2019 - 06.2023
Master of Arts - Education With A Focus in Counseling
San Diego State University
Bachelor of Arts - Interdisciplinary Studies
San Diego State University