Sara Macias
Director Of Sales
Altoona,IA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
21
21
years of professional experience
Work History
Director of Sales
Kinseth Hospitality
Des Moines, IA
05.2024 - Current
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Managed team of sales representatives, providing guidance, coaching and support.
- Established pricing strategies to maintain competitive pricing and maximize profits.
- Connected with prospects through trade shows, cold calling and local-area networking.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Collaborated cross-functionally to optimize end-to-end sales processes, from prospecting through post-sales support services.
- Enhanced customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
- Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
Realtor
RE/MAX
Des Moines, Iowa
03.2006 - Current
- Informed home buyer of sales, construction and warranty processes.
- Communicated with clients to understand property needs and preferences.
- Negotiating offer terms with great attention to detail and ensuring all paperwork is in compliance with the state of Iowa.
- Managed and oversaw the construction of homes to make sure process was running smoothly, finished on time and according to building specs.
- Represent large new construction home builder in the Des Moines metro market on listing, marketing (via MLS and social media), valuing, and selling new construction homes.
- Managed hundreds of foreclosure properties for banks from evictions all the way through closing. Managed contractors and repairs.
- Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
- Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
- Ensured compliance with federal/state laws regulating real estate transactions.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Activities Assistant
Pivotal Heath Care
08.2023 - 05.2024
- Help facilitate activities and outings for the residents of Independent, Assisted Living, and Health Center.
- Chart activities in Point Click Care.
- Participate and facilitate outings with Independent, Assisted and Health center residents including dining and shopping.
- Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
Property Manager
Premier Management and Development
12.2022 - 05.2024
- Manage 44 unit Section 8 senior living apartment building.
- Collect rent checks, deposit, and process payments into Yardi.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Introduced prospective tenants to types of units available and performed tours of premises.
Processing Specialist
Principal Financial Group
06.2004 - 11.2004
- Processed 401K transactions such as 401k loans and cash outs
- Figured vesting percentages for employees.
- Maintained strict adherence to compliance regulations, ensuring accurate processing of sensitive information.
- Utilized advanced problem-solving skills to identify and correct discrepancies within processed documents, enhancing overall data integrity.
- Provided exceptional customer service by resolving inquiries and addressing concerns promptly and professionally.
- Enjoyed this opportunity but relocated to Des Moines in November 2004
Education
Bachelor of Arts - Business Administration
William Penn University
Oskaloosa, IA 05.2001 -
Skills
Problem-solving
Self motivation
Time management abilities
Adaptability and flexibility
Verbal and written communication
Multitasking
Sales training and leadership
Problem-solving abilities
Document management
Effective communication
Active listening
Analytical thinking
Awards
2008-2022 RE/MAX 100% Club, 2007 & 2023 RE/MAX Executive Club, 2013 RE/MAX Hall of Fame Award
Timeline
Director of Sales
Kinseth Hospitality
05.2024 - Current
Activities Assistant
Pivotal Heath Care
08.2023 - 05.2024
Property Manager
Premier Management and Development
12.2022 - 05.2024
Realtor
RE/MAX
03.2006 - Current
Processing Specialist
Principal Financial Group
06.2004 - 11.2004
Bachelor of Arts - Business Administration
William Penn University
05.2001 -
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