Sara Mastan
Addison,IL
Summary
Computer Science student actively seeking an internship to apply theoretical knowledge. Eager to contribute to innovative projects, possesses a strong foundation in computer science concepts. Additionally, holds certification as a Pharmacy Technician with over two years of experience in retail settings, excelling in prescription processing and providing customer-focused service. Proficient in pharmacy software and detail-oriented in fast-paced environments. Prepared to bring a blend of technical expertise and practical experience to a dynamic work environment.
Overview
3
3
years of professional experience
Work History
Certified Pharmacy Technician
Walgreen's Pharmacy
02.2021 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Entered and processed patients' prescriptions into internal system.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Counted, measured and compounded medications following standard procedures.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.
- Managed opening and closing duties for pharmacy.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
Education
Bachelor of Science - Computer Science
DePaul University
Chicago, IL05.2025
Skills
- Drug Utilization Review
- Regulatory Compliance
- Customer Service
- Supply Restocking
- Workflow Optimization
- Team Collaboration
- Advanced Math Skills
- Problem-Solving Skills
- Attention to Detail
- Organizational Skills
- Pharmacy Software Proficiency
- Time Management
Languages
English
Native or Bilingual
Gujarati
Native or Bilingual
Urdu
Professional Working
Arabic
Elementary
Timeline
Certified Pharmacy Technician
Walgreen's Pharmacy
02.2021 - Current
Bachelor of Science - Computer Science
DePaul University
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