Dedicated administrative professional with successful experience in office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
Chickasaw Nation- Ada, OK
01.2022 - Current
Assist with the coordination of new and renewing detention facility agreements
Maintain budget for and administer invoices under the detention agreement
Assist in coordination the transportation of inmates to court hearings, medical treatments, and other appointments
Responsible for the submission of jail invoices for payment
Assist in compiling detention data and monthly statistical data reports on a regular basis
Assist in monitoring detention bed use for each detention facility
Assist with office coordination to ensure inmates can utilize internal services
Assist in maintaining contact and coordination with Chickasaw Lighthorse Police and Chickasaw Probation office
Appropriately handle highly confidential and sensitive information while ensuring compliance with all applicable policies, laws and regulations
Provide exceptional customer service and treat all co-workers and clients with dignity and respect, being courteous and professional in all situations
Other duties as assigned
Provided exceptional service to jail administration and police officers requiring assistance.
Certified Nursing Aide
Chickasaw Nation Medical Center - Ada, OK
08.2018 - 01.2022
Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking
Assisted nurses by taking patient blood pressure, measuring heartbeat and recording vital signs in physical examinations
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
Maintained complete confidentiality with patient information to provide professional, secure medical services
Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals
Helped patients effectively manage routine bathing, grooming and other hygiene needs
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep RN's informed of changes
Cleaned and sterilized equipment after each appointment, changed batteries and checked for malfunctions
Monitored patients' heart rhythms and functions through cardiac monitoring strips.
Telemetry Monitor Technician
Mercy Hospital Ada - Ada, OK
06.2015 - 07.2018
Tracked findings of procedures such as EKGs using manual and automated recording devices
Monitored and documented heart rhythms according to physicians' orders
Observed and evaluated cardiac activity and reported changes to medical staff
Followed all protocols to respond to irregular cardiac activity
Demonstrated in-depth understanding of telemetry equipment functions
Registered patients by confirming identification, reviewing consultation requests and entering anticipated services to patient log.
Group Billing Analyst
LegalShield - Ada, OK
12.2010 - 07.2015
Evaluated aging reports to identify members to be included in monthly outbound collection calls
Reviewed full history of past due accounts and contacted client or attorney regarding collection, implementation of payment plan or pursuit of legal remedies on unpaid accounts
Conducted monthly pre-billing review and data quality analysis to verify complete accuracy of invoices delivered to customers and providers
Maintained strict confidentiality with all personal data as per company guidelines
Provided exceptional service to customers requiring assistance such as account questions.
Education
Bachelor of Science - Public Administration
University of Phoenix
Tempe, AZ
12.2026
Certification: Certified Nurse Aid - undefined
Pontotoc Technology Center
09.2018
High School Diploma - undefined
Stratford High School
05.2010
Certification: Printing And Computer Graphics - undefined
Mid-America Technology Center
05.2010
Skills
Privacy and confidentiality
Compassionate caregiver
Direct Patient Care
Recording vital signs
Excel
Inpatient care
Measuring bodily fluids
Transporting patients
Cardiac terminology
Scheduling
Clerical Support
Quality Assurance
Data Entry
Invoice Processing
Mail handling
Spreadsheet Management
Calendar Management
Office Administration
Filing
Research
Timeline
Administrative Assistant
Chickasaw Nation- Ada, OK
01.2022 - Current
Certified Nursing Aide
Chickasaw Nation Medical Center - Ada, OK
08.2018 - 01.2022
Telemetry Monitor Technician
Mercy Hospital Ada - Ada, OK
06.2015 - 07.2018
Group Billing Analyst
LegalShield - Ada, OK
12.2010 - 07.2015
Bachelor of Science - Public Administration
University of Phoenix
Certification: Certified Nurse Aid - undefined
Pontotoc Technology Center
High School Diploma - undefined
Stratford High School
Certification: Printing And Computer Graphics - undefined