Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Sara McKenna

Sheldon,IA

Summary

Highly efficient employee well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

5
5
years of professional experience

Work History

Crew Member

Dairy Queen
09.2023 - Current
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Contributed to increased sales by upselling menu items and promoting special offers.

Crew Member

Dairy Queen
05.2023 - 09.2023
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Improved customer satisfaction by providing friendly and efficient service at the register.

Server

Perkins Restaurants & Bakery
10.2022 - 11.2022
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Crew Member

Culver's
04.2019 - 05.2022
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.

Hostess

Four Brothers Grill and Bar
01.2021 - 05.2021
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.
  • Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.

Cashier/Sales Associate

Fareway Meat & Grocery
04.2020 - 08.2020
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Education

High School Diploma -

East High School
Sioux City, IA
05.2022

Electronic Media

Wayne State College
Wayne, NE
05.2026

Skills

  • Drive-Thru Operations
  • Health Code Compliance
  • Friendly Attitude
  • Customer Service
  • Supportive
  • Mental Health Awareness
  • Team Player
  • Leadership Development
  • Empathy and Compassion
  • Team Building
  • Multicultural Awareness
  • Stress Management
  • Active Listening
  • Event Planning
  • Peer Mediation
  • First Aid and CPR

Awards

Platinum NCRC award, 10/01/18

Timeline

Crew Member

Dairy Queen
09.2023 - Current

Crew Member

Dairy Queen
05.2023 - 09.2023

Server

Perkins Restaurants & Bakery
10.2022 - 11.2022

Hostess

Four Brothers Grill and Bar
01.2021 - 05.2021

Cashier/Sales Associate

Fareway Meat & Grocery
04.2020 - 08.2020

Crew Member

Culver's
04.2019 - 05.2022

High School Diploma -

East High School

Electronic Media

Wayne State College

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Sara McKenna