Sara Middleton
Pleasant View
Summary
Dynamic server with a strong focus on exceptional customer service and guest engagement. Proven ability to manage high-volume dining environments while maintaining a welcoming atmosphere.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Server
Chuck-A-Rama
08.2016 - Current
- Greeted guests with a smile in a timely manner to ensure a great guest experience
- Cultivated warm relationships with regular customers.
- Delivered exceptional customer service in fast-paced dining environment.
- Managed beverage orders with accuracy to enhance guest satisfaction.
- Monitored dining area to maintain cleanliness and a welcoming atmosphere.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served beverages promptly with focused attention to customer needs.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server
Chili's Restaurant Grill & Bar
10.2008 - 09.2016
- Delivered exceptional customer service in fast-paced dining environment.
- Focused on up-selling food and beverage choices.
- Managed food and beverage orders with accuracy to enhance guest satisfaction.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server
Chinese Gourmet
04.2002 - 11.2008
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
Education
High School Diploma -
Freemont Highschool
Plain City, UT05-2000
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- High volume dining
- Service prioritization
- Team collaboration
- Sales expertise
- Table bussing
Certification
- Food Handler Permit - 07/06/2025 - 07/06/2027
Timeline
Server
Chuck-A-Rama
08.2016 - Current
Server
Chili's Restaurant Grill & Bar
10.2008 - 09.2016
Server
Chinese Gourmet
04.2002 - 11.2008
High School Diploma -
Freemont Highschool