SARA MURRAY
Colchester
Summary
Child Support Specialist with strong analytical and problem-solving skills. Proven ability to manage caseloads, ensure compliance with regulations, and collaborate effectively within team environment. Adept at handling sensitive situations with empathy and professionalism. Reliable, adaptable, and focused on delivering impactful results.
Overview
22
22
years of professional experience
Work History
Child Support Specialist II
STATE OF VERMONT, Office of Child Support
01.2006 - Current
- Managed large caseload, prioritizing children's best interests.
- Interpreted State and Federal statutes while mastering complex child support regulations.
- Conducted intake appointments, completing forms and addressing high-volume inquiries.
- Prepared court cases by drafting motions, petitions, and affidavits for filing.
- Participated in monthly court proceedings and mediation for parentage and support modifications.
District Office Coordinator
District Office Coordinator
08.2005 - 08.2006
- Enhanced case worker productivity through effective administrative support for team of 20.
- Tracked child support payments and deposits using maintained accounting spreadsheets.
- Resolved inquiries and completed documentation by efficiently managing incoming calls.
- Facilitated inter-agency communication regarding case files for streamlined operations.
- Ensured timely access to case materials by distributing resources efficiently.
Rental and Relocation Specialist
HICKOK AND BOARDMAN REALTY
01.2004 - 01.2005
- Increased client base through effective market research and trend analysis.
- Enhanced marketing materials, improving property visibility and engagement.
- Established strong relationships with vendors and landlords for successful property management.
- Increased department revenue through innovative advertising and public relations efforts.
Education
B.S. - Professional Studies Concentration: Business
CHAMPLAIN COLLEGE
Burlington, VT01.2004
Skills
- Case analysis
- Teamwork
- Reliability
- Time management
- Multitasking
- Effective communication
Timeline
Child Support Specialist II
STATE OF VERMONT, Office of Child Support
01.2006 - Current
District Office Coordinator
District Office Coordinator
08.2005 - 08.2006
Rental and Relocation Specialist
HICKOK AND BOARDMAN REALTY
01.2004 - 01.2005
B.S. - Professional Studies Concentration: Business
CHAMPLAIN COLLEGE