Sara Niedens
Wichita,KS
Overview
12
12
years of professional experience
Work History
Manager/Server
Outback Steakhouse
Wichita, KS
05.2012 - 01.2024
- Provided leadership during times of organizational change or crisis situations.
- Monitored staff performance and addressed issues.
- Achieved and maintained high standards of customer service by enforcing company policies and resolving issues effectively
- Trained employees on additional job positions to maintain coverage of roles.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Ensured compliance with all food safety regulations and sanitation standards.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Assisted in training new servers.
- Provided excellent customer service to ensure satisfaction.
- Handled money transactions accurately while following company procedures for handling cash payments.
Special Needs Caregiver
Independant Living
Wichita, KS
09.2019 - 03.2020
- Assisted individuals with daily activities such as dressing, eating, and hygiene.
- Monitored clients' physical and emotional well-being and reported any changes to supervisor or other appropriate personnel.
- Participated in community outings and social events with clients to increase their quality of life experiences.
- Provided transportation services for medical appointments or other necessary errands when needed.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Organized oral medications for clients following dosage and schedule requirements.
- Engaged in creative problem solving techniques to handle challenging behaviors effectively while maintaining respect for the individual's dignity.
Education
High School Diploma -
Bishop Carroll Catholic Highschool
Wichita, KS05-2013
Skills
- Time Management
- Customer Relationship Management
- Compassionate Care
- Multitasking and Organization
- Problem-Solving
- Customer Service
Timeline
Special Needs Caregiver
Independant Living
09.2019 - 03.2020
Manager/Server
Outback Steakhouse
05.2012 - 01.2024
High School Diploma -
Bishop Carroll Catholic Highschool
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