Sara O’Brien
Los Angeles,California
Summary
In any career opportunity I have I am always striving to challenge myself in new ways. I pride myself on choosing careers where my communication skills are on display. I truly enjoy when I get to use them to make every guest experience personal and enjoyable. That is why I truly enjoy the fine dining restaurant atmosphere. I am a professional hospitality worker, ready to excel in any fast-paced environment. I have a proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude.
Overview
7
7
years of professional experience
Work History
Server
The Henry
02.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Server
White Dog café Wayne
08.2019 - 09.2021
- Wine service and standard server duties
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Enhanced team efficiency, collaborating effectively in high-pressure settings.
- Worked as a Food Runner, Busser, and Host when short staffed because of COVID-19
Server
World of Beer
01.2019 - 08.2019
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Server
PJ WHELIHANS
10.2017 - 01.2019
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
CERTIFICATE OF ACTING -
LEE STRASBERG INSTITUTE OF ACTING MARILYN MONROE INSTITUTE
12.2021
Associates Degree - Communications and Media Marketing
Delaware County Community College
06.2019
High school degree - General High School Course work
Downingtown east high school
06.2013
Skills
- People Oriented
- Teamwork and Collaboration
- Interpersonal Skills
- Ambition to Grow and Learn
- Organizational skills
- Attention to Detail
- Responsible
- Time Management
- Reliability
- Adaptable and Flexible
- Effective Communication
References
- Mike Gillispie, Former General Manager at White Dog Wayne, 609-313-6572
- Jamie Catrambone, Former Manager at Avenue Kitchen, 484-478-3689
Timeline
Server
The Henry
02.2022 - Current
Server
White Dog café Wayne
08.2019 - 09.2021
Server
World of Beer
01.2019 - 08.2019
Server
PJ WHELIHANS
10.2017 - 01.2019
High school degree - General High School Course work
Downingtown east high school
CERTIFICATE OF ACTING -
LEE STRASBERG INSTITUTE OF ACTING MARILYN MONROE INSTITUTE
Associates Degree - Communications and Media Marketing
Delaware County Community College
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