Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sara Pence

White Sulphur Springs,WV

Summary

Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.

Overview

10
10
years of professional experience

Work History

Server

Country Roads Brewery
White Sulphur Springs, West Virginia
08.2024 - 01.2025
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Provided excellent customer service to ensure satisfaction.
  • Informed customers of daily specials and signature menu items.

Housekeeper

Fairfield Marriott Inn & Suites
Lewisburg
08.2022 - 08.2024
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Adhered to daily cleaning schedules and updated as needed based on demand.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.

Cashier/Manager

Dairy Queen Grill & Chill
Lewisburg, West Virginia
07.2015 - 06.2022
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Negotiated contracts with vendors to secure favorable terms and pricing.
  • Built and maintained working relationships with peers and upper management.

Education

High School Diploma -

Greenbrier East
Lewisburg, West Virginia
05-2017

Skills

  • Customer service
  • Order management
  • Table setting
  • Menu knowledge
  • Inventory control
  • Conflict resolution
  • Time management
  • Attention to detail
  • Supply restocking

Timeline

Server

Country Roads Brewery
08.2024 - 01.2025

Housekeeper

Fairfield Marriott Inn & Suites
08.2022 - 08.2024

Cashier/Manager

Dairy Queen Grill & Chill
07.2015 - 06.2022

High School Diploma -

Greenbrier East
Sara Pence