Sara Rotolo
Aberdeen
Summary
I developed skills in fast-paced retail environments, ready to transition into new field. I demonstrated a keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in collaborative settings. I developed skills with handling children. I was able to communicate and connect with the kids in stressful situations.
Overview
2
2
years of professional experience
Work History
Sales Associate
The Toy Box
01.2025 - 09.2025
- Resolved customer complaints effectively, ensuring satisfaction and loyalty.
- Learned store policies and procedures to provide accurate information to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Sales Associate
The Hobby Shop
03.2024 - 09.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained product displays and inventory organization for optimal visibility.
- Processed transactions accurately using point-of-sale systems to ensure smooth checkout.
- Collaborated with team members to achieve sales goals and improve customer service.
Education
Associate of Arts - Communications
Brookdale Community College
Lincroft, NJ05-2027
High School Diploma -
Matawan Regional High School
Aberdeen, NJ06-2025
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Accomplishments
During my senior year of high school, I won the Norman Brenner Telecommunications Award for my consistent display of leadership in the classroom and passion for the projects at hand.
Timeline
Sales Associate
The Toy Box
01.2025 - 09.2025
Sales Associate
The Hobby Shop
03.2024 - 09.2025
Associate of Arts - Communications
Brookdale Community College
High School Diploma -
Matawan Regional High School
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