Sara Sanchez
Magna,UT
Summary
Results-driven Medical Support Assistant with expertise in electronic health records management and a strong focus on detail. Proven experience in insurance verification and claims processing, ensuring efficient operational support. Committed to enhancing patient experiences through effective communication and problem-solving skills.
Overview
23
23
years of professional experience
Work History
Medical Support Assistant
George E Whalen VA Medical Center
Salt Lake City, UT
09.2001 - 02.2025
- Managed patient inquiries, providing detailed information on services and procedures.
- Maintained accurate medical records, ensuring timely updates within electronic systems.
- Coordinated communication between patients and medical staff to foster understanding.
- Processed insurance claims, verifying patient eligibility for various services.
- Supported check-in and check-out processes to enhance operational efficiency.
- Answered telephone calls, recording messages and relaying them to appropriate staff members.
- Performed clerical tasks including filing records, scheduling tests, and preparing charts.
- Oversaw patient registration, insurance verification, and appointment scheduling to ensure smooth operations.
- Collaborated with team members to improve operational workflows and patient experience.
- Ensured that all required documents are completed accurately prior to submitting them to appropriate departments.
Education
Granite High School
Salt Lake City06-1985
Skills
- Electronic health records management
- Insurance verification and claims processing
- Patient scheduling and communication
- Medical terminology proficiency
- Data entry accuracy
- Customer relationship management
- Multi-tasking
References
- Michael Welch 385-266-5483
- Becy Judnitsch 208-637-9972
- Candance Rogers 801-759-4433
Timeline
Medical Support Assistant
George E Whalen VA Medical Center
09.2001 - 02.2025
Granite High School