Sara Schwer
Chicago,IL
Summary
Driven leasing consultant with a proven track record at Draper & Kramer, adept in relationship building and lease oversight. Excelled in conflict resolution and property maintenance, enhancing tenant satisfaction and operational efficiency. Skilled in employing clear communication and sales techniques to exceed leasing targets and foster customer loyalty.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Leasing Consultant
Draper & Kramer
01.2023 - Current
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Verified tenant incomes and other information before accepting lease applications.
- Greeted clients, showed apartments, and prepared leases.
- Balanced tours every hour with completing daily tasks.
- Responded to requests and scheduled appointments for property showings.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
Leasing Agent
Post Grad Housing Solutions, Inc.
05.2021 - 01.2023
- Invited prospects to fill out application upon completion of property tour.
- Responded to requests and scheduled appointments for property showings.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Evaluated properties to make sure they met the client's preferences (pricing, amenities, utility costs, parking, etc).
- Advocated for client needs and obtained desired considerations for leases.
- Developed successful marketing strategies to strengthen my book of business and maximize exposure.
- Set up virtual home tours, in-person visits, and open houses for properties.
- Cultivated strong relationships with agents, lenders and title companies.
Sales Associate
American Eagle Outfitters, Inc
09.2020 - 04.2021
- Solved customer challenges by offering relevant products and services.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Bachelor of Arts - Human Biology And Psychology
Indiana University Bloomington
Bloomington, IN05.2020
Skills
- Relationship Building
- Fair housing policies
- Application management
- Background Checks
- Organized Mindset
- Property Maintenance
- Lease oversight
- Sales Techniques
- Clear Communication
- Property tours and inspections
- Customer Service
Certification
- Real Estate Leasing License - 2021 - 2026
Timeline
Leasing Consultant
Draper & Kramer
01.2023 - Current
Leasing Agent
Post Grad Housing Solutions, Inc.
05.2021 - 01.2023
Sales Associate
American Eagle Outfitters, Inc
09.2020 - 04.2021
Bachelor of Arts - Human Biology And Psychology
Indiana University Bloomington
- Real Estate Leasing License - 2021 - 2026
Similar Profiles
Angel DelgadoAngel Delgado
Maintenance Crew Member at Draper & KramerMaintenance Crew Member at Draper & Kramer
Courtney JohnsonCourtney Johnson
Processing Coordinator at Draper And Kramer Mortgage Corp.Processing Coordinator at Draper And Kramer Mortgage Corp.
Vanessa VanceVanessa Vance
Vice President of Finance at Draper and Kramer Mortgage Corp.Vice President of Finance at Draper and Kramer Mortgage Corp.