Summary
Overview
Work History
Education
Skills
Certification
Timeline
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SARA SHIPLEY, PharmD

Grant-Valkaria,FL

Summary

Dedicated Pharmacy Manager with more than 7 years of experience working in a pharmacy setting seeking part-time work that offers opportunities for developing new skills. Strengths include, but are not limited to, strong work ethic, organization skills, effective time management, typing, insurance claims, leadership, team building, adaptability and multi-tasking.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Pharmacy Manager

CVS Health
11.2023 - Current
  • Manage budgetary responsibilities, controlling expenses to optimize profitability without compromising quality of care
  • Implement staff training programs to continuously develop skills and maintain professional licensure requirements
  • Ensure regulatory compliance by staying current on industry standards and maintaining accurate documentation for audits
  • Optimize workflow processes to reduce turnaround time for prescription fulfillment while maintaining accuracy
  • Control dispensing and inventory of class 2 controlled medications
  • Administer various immunizations through detection of immunization gaps of patients
  • Cultivate a customer-centric environment within the pharmacy, fostering long-term loyalty among patients
  • Enhance team communication by establishing regular meetings focusing on performance metrics, best practices, and continuous improvement strategies
  • Enhance patient safety with thorough drug utilization reviews and monitoring potential drug interactions
  • Conduct prescription transfers
  • Conduct new prescription ordering or script clarification via provider interactions

Pharmacy Intern

CVS Health
08.2019 - 11.2023
  • Answer patient questions and concerns about refills, insurance claims, and new prescription orders
  • Comply with pharmacy policies to protect drug inventories from damage or theft
  • Ensure pharmacy workspaces are kept clean and organized
  • Help patients save money by finding cost savings programs for medications
  • Interact with healthcare providers to ensure that prescriptions were processed correctly and on time
  • Accurately enter prescription and insurance information into patient profiles
  • Contact insurance companies to resolve claims issues
  • Provide friendly customer service at all points of interaction
  • Counsel on and recommend OTC medication options
  • Administer vaccines as needed per patient.

Pharmacy Technician

CVS Health
09.2016 - 08.2019
  • Assisted customers with refill orders, questions and concerns, and locating OTC items
  • Helped patients save money by finding costs savings programs for medications
  • Reviewed patient data and billing information in order to identify and correct invalid bills caused by system errors
  • Stocked, labeled, and inventoried medication to keep accurate records
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.

Shift Supervisor

Loutina's Pizza
08.2013 - 08.2016
  • Identified and targeted areas in need of improvement through monitoring and tracking of daily operations
  • Distributed tasks and operations to ensure efficient workflow
  • Finished the store's opening and closing procedures, which included setting up registers and cooking stations, food prep, and checking inventory
  • Trained new hires and retrained employees on new recipes and procedures on a regular basis
  • Eliminated customer service issues by quickly resolving disputes and correcting problems.

Education

Doctor of Pharmacy -

University of Florida College of Pharmacy
Jacksonville, FL
05.2023

Associate of Arts -

Indian River State College Massey Campus
Fort Pierce, FL
04.2016

High School -

Vero Beach High School
Vero Beach, FL
06.2015

Skills

  • Drug and patient safety
  • Pharmacy procedures and operations
  • Medication dispensing
  • Patient education and counseling
  • Inventory management
  • Organization
  • Customer service
  • Communication
  • Medication reconciliation
  • Insurance billing
  • Critical thinking
  • Training and mentoring

Certification

  • Pharmacy-based immunization delivery, 2020
  • CPR, BLS for healthcare providers, 2023
  • Registered Pharmacist License, 2023
  • Narcan Administration training
  • Point of Care blood pressure and blood glucose training

Timeline

Pharmacy Manager

CVS Health
11.2023 - Current

Pharmacy Intern

CVS Health
08.2019 - 11.2023

Pharmacy Technician

CVS Health
09.2016 - 08.2019

Shift Supervisor

Loutina's Pizza
08.2013 - 08.2016

Doctor of Pharmacy -

University of Florida College of Pharmacy

Associate of Arts -

Indian River State College Massey Campus

High School -

Vero Beach High School

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SARA SHIPLEY, PharmD