Sara Strassner
Summary
Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Vice President
Nancy Jo's Kennel Inc.
2017.05 - Current
- Clarified roles, responsibilities and expectations of staff.
- Identified opportunities to improve business process flows and productivity.
- Completed monthly and yearly expense reports.
- Set appointment dates through both in-person and phone communication.
- Assisted in the improvement of customer interactions.
- Processed cash, check, and credit card transactions.
- Cared for the wellbeing of up to 26 animals. Including, feeding, exercising, cleaning, and administering medication.
- Maintained internal and external hygiene and safety standards.
Restaurant Team Member
Panera Bread
2020.01 - 2020.04
- Greeted guests pleasantly and answered menu questions.
- Operated cash registers and calculators to prepare bills, accept payments and make change.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
Education
Bachelor of Arts - Psychology
Nazareth University
Rochester, NY05.2021
Skills
- Budgeting and Forecasting
- Negotiation and Persuasion
- Strategic Planning
- Presentations
- Analytical and Critical Thinker
- Approachable and Outgoing
Certification
- Social Media Marketing, HubSpot - October 2020
- Content Marketing, HubSpot - November 2020
- Digital Marketing, HubSpot - April 2023
- SEO, HubSpot - July 2023
- SEO II, HubSpot - August 2023
Additional Information
Currently enrolled in Google Data Analytics Specialization course with the goal of completion within the next 3 months.
Timeline
Restaurant Team Member
Panera Bread
2020.01 - 2020.04
Vice President
Nancy Jo's Kennel Inc.
2017.05 - Current
Bachelor of Arts - Psychology
Nazareth University
- Social Media Marketing, HubSpot - October 2020
- Content Marketing, HubSpot - November 2020
- Digital Marketing, HubSpot - April 2023
- SEO, HubSpot - July 2023
- SEO II, HubSpot - August 2023
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