Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Work History
Administrative Assistant
3 Months
Radiant wellness journey studio and spa | Bandera, Texas | 2026.02 - 2026.05
Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Answered client calls for wellness studio and spa appointments
Scheduled bookings using front desk calendar and service notes
Greeted guests and managed check-in for spa visits
Prepared intake forms and updated client records
Processed payments and balanced daily front desk transactions
Systematically filed invoices to maintain organized financial records., waivers, and membership paperwork
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Handled confidential documents in an organized fashion according to established protocol.
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Managed database systems containing customer contact information.
Scheduled appointments between clients and customers and internal staff members.
Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Special Order Cordinator
2 Years 2 Months
HD Supply | New Braunfels, Texas | 2016.08 - 2018.10
Answered client calls for wellness studio and spa appointments
Scheduled bookings using front desk calendar and service notes
Greeted guests and managed check-in for spa visits
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Answered questions from customers regarding products and services offered by the company.
Handled incoming calls and directed callers to appropriate department or employee.
Facilitated communication between different departments within the organization.
Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Proofread content for typo-free emails and documentation.
Managed database systems containing customer contact information.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Handled confidential documents in an organized fashion according to established protocol.
Greeted visitors and provided general information about the company.
Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
Used voice recorder or notepad to compose and transcribe meeting minutes.
Education
AABA - Business Admin. With Concentration of Applied AI
Campus University | California | 2026.10 - 2026.10
Texas Certificate of High School Equivalency | Austin, Texas
Skills
Appointment scheduling
Calendar management
Reception management
Office administration
Event coordination
Data entry management
Microsoft Excel
Document filing
Timeline
Campus University
AABA from Business Admin. With Concentration of Applied AI