Sara Wolfe
Brown City,MI
Summary
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
3
3
years of professional experience
Work History
Cashier
Country Smoke House
3294 Van Dyke Rd, Almont, MI
11.2023 - 01.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Addressed customer needs and made product recommendations to increase sales.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Crew Member
Mcdonalds
105 S Main St, Yale MI
03.2022 - 11.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Stocker
Sunoco Gas Station
4152 Main St, Brown City MI
01.2022 - 03.2022
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
Education
High School Diploma -
Brown City High School
Brown City, MI05-2024
No Degree - Graphic Communications
Sanilac Career Center
Peck, MI05-2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Patience and composure
- Product knowledge
Timeline
Cashier
Country Smoke House
11.2023 - 01.2025
Crew Member
Mcdonalds
03.2022 - 11.2023
Stocker
Sunoco Gas Station
01.2022 - 03.2022
High School Diploma -
Brown City High School
No Degree - Graphic Communications
Sanilac Career Center