Hi, I’m
Sara Anne Martinez
Dallas,TX
Summary
Well-organized professional dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments and meetings, maintaining accounts, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
6
years of professional experience
Work History
J. Elmer Turner Real Estate, LLC
Executive Assistant to the President
06.2023 - Current
Job overview
- Handled confidential and sensitive information with discretion and tact.
- Screened calls and emails and responded accordingly, to support executive correspondence for multiple residential and commercial properties.
- Worked with senior management to initiate new projects and assist in various processes.
Financial Professionals, Thirty-Four Commercial
Property Administrator
03.2023 - 07.2023
Job overview
- Worked closely with the Property Manager and building owners to meet program delivery goals.
- Completed database for work order system to facilitate multiple tenant requests. Received, prepared, and documented building access and maintenance.
- Recorded and reported status of accounts payable, repairs, replacements, sales orders, and delivery schedules.
- Maintained direct contact with tenants and vendors/contractors to maintain positive relationships and exceed tenant/ property owner expectations.
- Organized and conducted tenant events for holidays and tenant relations.
Forrest Solutions, Jones Lang LaSalle-JLL
Receptionist
11.2021 - 06.2022
Job overview
- Answered central telephone system for 400+ employees and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Checked-in visitors, distributed visitor badges daily and managed logbooks to comply with security initiatives.
- Scheduled and confirmed appointments and meetings for Global Senior Management teams.
- Troubleshot 8 copy machines and printers and scheduled XEROX service as needed.
- Sorted, received and distributed mail correspondence from UPSP, UPS, FedEx, Amazon and misc. distributors between departments and personnel.
- Restocked office and catering supplies and submitted purchase orders to maintain stock levels.
- Coordinated catering and set up 18 conference rooms for corporate and client meetings.
- Provided callers with address, directions, parking instruction and validation, company website and related information.
CityVet
Veterinary Technician
10.2017 - 02.2021
Job overview
- Managed medical intervention and therapy for animals in collaboration with 7 veterinarians.
- Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
- Answered owner animal health questions and advised on best care practices.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Recorded symptoms and documented medical observations to inform treatment decisions.
Laurel Tavern
Restaurant Floor Manager
06.2018 - 12.2019
Job overview
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Oversaw 20 front of house personnel to maintain adequate staffing and minimize overtime.
- Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
- Maintained safe working and guest environment to reduce risk of injury and accidents.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Reconciled cash and credit card transactions to maintain accurate records.
Education
UCLALos Angeles, CA
Associate of Science from Zoology
06.2013
LACCLos Angeles, CA
Associate of Arts from Costume Design- Theatre Academy
06.2009
Skills
- Office administration
- Customer/Client relations
- Professional demeanor
- Property tours and inspections
- Documentation and reporting
- Organization skills
- Verbal and written communication
- Database administration
- Mail handling
- Building operations
- Maintenance knowledge
- Travel planning
Timeline
Executive Assistant to the President
J. Elmer Turner Real Estate, LLC
06.2023 - Current
Property Administrator
Financial Professionals, Thirty-Four Commercial
03.2023 - 07.2023
Receptionist
Forrest Solutions, Jones Lang LaSalle-JLL
11.2021 - 06.2022
Restaurant Floor Manager
Laurel Tavern
06.2018 - 12.2019
Veterinary Technician
CityVet
10.2017 - 02.2021
UCLA
Associate of Science from Zoology
LACC
Associate of Arts from Costume Design- Theatre Academy
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