Sarabjeet Kaur
Winnetka,CA
Summary
Accomplished Manager with a proven track record at Circle K for enhancing customer satisfaction and streamlining operations. Expert in staff training and development, coupled with exceptional delegation capabilities. Demonstrated success in sales and marketing, significantly improving service efficiency and fostering a customer-centric environment. Skilled in both leadership and financial accuracy, ensuring top-notch service delivery.
Overview
7
7
years of professional experience
Work History
Manager on Duty
Circle K
03.2021 - Current
- Trained employees in essential job functions.
- Initiated plans to improve customer relations, quality standards, and service efficiency.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
Work From Home Agent
Self Employed Services
08.2019 - 06.2022
- Utilized time management strategies effectively while working remotely, balancing workload demands with personal responsibilities at home.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Lead Cashier
Chevron
04.2018 - 02.2020
- Assisted customers with finding products and answering questions, resulting in an enjoyable shopping experience.
- Handled cash with high accuracy and took care to check bills for fraud.
- Operated cash register to record transactions accurately and efficiently.
- Streamlined the checkout process for faster service, leading to increased customer loyalty.
Education
Bachelor of Arts -
Mata Sundri College Delhi University
New Delhi03-1992
Skills
- Customer service focus
- Delegation capabilities
- Sales and Marketing
- Staff Training and Development
Languages
Punjabi
Full Professional
Hindi
Full Professional
Timeline
Manager on Duty
Circle K
03.2021 - Current
Work From Home Agent
Self Employed Services
08.2019 - 06.2022
Lead Cashier
Chevron
04.2018 - 02.2020
Bachelor of Arts -
Mata Sundri College Delhi University
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