SARAELY MOLINA LOPEZ
Omaha,NE
Summary
Customer-focused service advisor with experience in repair order management, scheduling, and invoicing. Known for accurate documentation, clear communication, and reliable support that keeps service operations running smoothly.
Overview
2
2
Languages
5
5
years of professional experience
Work History
Service Advisor
Midlands Auto Repair
Omaha, Nebraska
03.2026 - Current
- Handled inbound calls from potential customers requesting quotes or service details, fostering customer engagement.
- Documented vehicle concerns, customer requests, and service approvals to ensure accurate service records.
- Managed invoicing, payment processing, and service documentation with accuracy and attention to detail.
- Coordinated appointment scheduling and repair order flow with technicians to enhance service operations.
Barista
Scooter's Coffeehouse
Omaha, Nebraska
07.2025 - Current
- Prepared espresso drinks, smoothies, and specialty beverages following Scooter's Coffeehouse recipes.
- Cultivated relationships with regular customers by recognizing preferences and anticipating needs to enhance their experience.
- Employed upselling techniques to promote bakery items and specialty drinks, contributing to increased average order value.
- Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
- Coordinated with team members to streamline workflow and deliver high-quality service during peak hours.
Teller
Five Points Bank
Grand Island, Nebraska
10.2021 - 02.2023
- Processed customer transactions efficiently, ensuring accurate handling of deposits, withdrawals, and loan payments.
- Counted cash, coins, and checks precisely, adhering to bank standards to maintain operational integrity.
- Resolved customer inquiries about bank products and services, enhancing overall customer satisfaction.
- Maintained confidentiality of all customer records and information according to company policies.
Education
Northwest High School
Grand Island, NESkills
- Repair order management
- Appointment scheduling
- Service invoicing
- Customer relationship management
- Verbal communication
- Team collaboration
Languages
English
Professional
Spanish
Professional
Timeline
Service Advisor
Midlands Auto Repair
03.2026 - Current
Barista
Scooter's Coffeehouse
07.2025 - Current
Teller
Five Points Bank
10.2021 - 02.2023
Northwest High School