Sarah Alexander
Mammoth Spring,AR
Summary
When I started working at Family Healthcare I was a scheduler. In 2014 I moved into the role of Clinic Manager. While working as Clinic Manager I worked with Midwest Healthcare and the State to maintain Rural Healthcare Status. January 31,2022 the clinic was sold to Baxter Hospital and I remained Clinic Manager. The transition was a little challenging but I done my best to see that the clinic was ran smoothly and passionate care for our patients was a priority of mine. I also stepped up and managed a second clinic at Salem AR for a year. I feel while working in my current position as Clinic Manager I have done my best to see that patients are taking care and needs met. I have worked very hard on quality measures for our clinic and they are improving daily. I also believe I work well with my peers and complete task in a timely manner. During my time as Clinic Manager with Baxter Health I have completed 142 Training modules in TLC.
Overview
32
32
years of professional experience
Work History
Clinic Manager
Baxter Health
Mammoth Spring, AR
02.2022 - Current
- Streamlined patient scheduling processes to enhance clinic efficiency and reduce wait times.
- Analyzed operational workflows to identify areas for improvement, resulting in increased productivity.
- Resolved patient complaints in a timely manner, ensuring a positive experience for all parties involved.
- Hired, trained and supervised employees to maintain team of high performers.
- Conducted regular staff evaluations, providing constructive feedback and setting clear expectations for future performance goals.
- Developed strong relationships with patients, fostering trust and loyalty to the clinic.
- Attended regular meetings with hospital administrators to discuss clinic operations and policies.
- Ordered all pharmacy supplies and kept check on inventory levels.
Secretary/Front Office Manager
Family Health Care LLC
Mammoth Spring, AR
05.2013 - 01.2022
- Managed scheduling and appointment coordination for healthcare providers and patients.
- Facilitated efficient communication between medical staff, patients, and external stakeholders.
- Streamlined office procedures to enhance workflow and reduce turnaround times.
- Oversaw patient records management, ensuring compliance with privacy regulations.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Managed paper filing system by routing various documents, taking messages and managing incoming and outgoing mail and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
- Managed phone and email correspondence and handled incoming and outgoing faxes.
- Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
- Led front office operations, enhancing patient experience through effective scheduling and resource management.
- Reconciled end-of-day reports to determine accurate billing and payment processing.
Teacher
NADC Headstart
Mammoth Spring, AR
02.2004 - 05.2013
- Developed age-appropriate lesson plans to enhance children's cognitive and social skills.
- Implemented classroom management techniques to foster a positive learning environment.
- Collaborated with parents and staff to create individualized education plans for students.
- Assessed student progress through ongoing evaluations and tailored instructional methods accordingly.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Assistant Teacher
NADC Headstart
Highland, AR
08.1994 - 05.2001
- Developed and implemented engaging lesson plans aligned with curriculum standards.
- Assisted in assessing student progress and adapting instructional strategies accordingly.
- Collaborated with lead teachers to create inclusive classroom environments promoting diversity.
- Mentored new staff on classroom management techniques and educational best practices.
Education
High School Diploma -
Highland High School
Highland AR06-1988
Associate of Applied Science - Early Childhood Development
UACCB
Batesville, AR06-2001
No Degree - Training Modules
Baxter Health Hospital
Mountain Home, AR01-2022
Baxter Health
Skills
- HIPAA compliance
- Employee training
- Clinical management
- Scheduling appointments
- Records management
- HIPAA guidelines
- Inventory and restocking
- Clinical quality program standards
- Accreditation coordination
Timeline
Clinic Manager
Baxter Health
02.2022 - Current
Secretary/Front Office Manager
Family Health Care LLC
05.2013 - 01.2022
Teacher
NADC Headstart
02.2004 - 05.2013
Assistant Teacher
NADC Headstart
08.1994 - 05.2001
Associate of Applied Science - Early Childhood Development
UACCB
High School Diploma -
Highland High School
No Degree - Training Modules
Baxter Health Hospital
Baxter Health