Summary
Overview
Work History
Education
Skills
Timeline
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Sarah Anderson

Carrollton,GA

Summary

Motivated self-starter, organizational problem solver with advanced leadership business acumen, team building and customer service skills. Experienced "hit the ground running" mentality into multi-tasking and new roles; quickly accessing and making positive changes to drive company success.

Overview

5
5
years of professional experience

Work History

Sales Associate

Sweet Pea's Boutique
Carrollton, Georgia
10.2023 - Current
  • Established lasting rapport with clients by engaging in personal interactions, resulting in increased repeat business
  • Delivered exceptional customer service and support both in person and over the phone, including cold calling activities
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Exceeded monthly and quarterly sales targets by aligning with company objectives.
  • Generated strong connections with colleagues and executives to promote team achievements.
  • Updated understanding of promotional offers, exchange protocols, payment regulations and security measures.

Campus Ambassador

THE COCA-COLA COMPANY
Atlanta, GA
07.2021 - 01.2024
  • Executed campus events and advertising strategies following goals derived from Coca-Cola's objectives and research on methods for meeting involvement targets.
  • Participated in campus activities and social events to broaden the network and facilitate future marketing opportunities.
  • Maintained and promoted organization visibility by managing social media accounts on Facebook, Twitter and Instagram
  • Educated and encouraged students on campus to utilize the benefits of Coca-Cola products.

Chapter President

Alpha Xi Delta
Carrollton, GA
11.2022 - 11.2023
  • Developed and implemented strategic plans to increase membership and visibility of the Chapter.
  • Facilitated meetings with executive board members, volunteers, and other stakeholders to ensure effective communication and collaboration.
  • Represented the Chapter at conferences, symposiums, fundraisers, and other events.
  • Created reports for Board of Directors on activities, initiatives, finances, and membership status.
  • Established relationships with local businesses to develop sponsorship opportunities for the Chapter.
  • Coordinated with committees to organize educational seminars, workshops, networking events.

Vice President of Recruitment

Alpha Xi Delta
Carrollton, GA
10.2021 - 11.2022
  • Developed and implemented recruitment strategies to attract top-tier candidates and maintain priority percentage.
  • Received a national organization award for improved chapter recruitment strength.
  • Conducted extensive market research to identify campus trends in recruitment practices.
  • Designed an online applicant tracking system that streamlined the recruitment process.
  • Provided coaching and guidance on interviewing techniques to recruiters, while building organization morale.
  • Established metrics for assessing recruiting success against defined goals and objectives.
  • Prepared and delivered presentations at events to promote the organization's mission and objectives.

Shift Manager/Key Holder

Kilwins Chocolates Franchise Inc.
Alpharetta, GA
10.2019 - 08.2022
  • Enhanced operations and boosted efficiency through employee training, coaching and creating work schedules and assignments.
  • Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.
  • Recruited and trained new employees, including monitoring and review of individual performance.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Established ambitious goals for employees to promote achievement and surpass business targets.
  • Forecasted trends in expected business levels and adjusted labor and inventory to match expectations.
  • Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.

Education

BBA - Marketing

University of West Georgia
Carrollton, GA

Skills

  • Customer Service
  • Data Analytics
  • Sales Techniques
  • Cold Calling
  • Communication
  • Coachability
  • Adaptibility
  • Issue and conflict resolution
  • Leadership
  • Service prioritization
  • Work well in difficult/ stressful situations

Timeline

Sales Associate

Sweet Pea's Boutique
10.2023 - Current

Chapter President

Alpha Xi Delta
11.2022 - 11.2023

Vice President of Recruitment

Alpha Xi Delta
10.2021 - 11.2022

Campus Ambassador

THE COCA-COLA COMPANY
07.2021 - 01.2024

Shift Manager/Key Holder

Kilwins Chocolates Franchise Inc.
10.2019 - 08.2022

BBA - Marketing

University of West Georgia

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Sarah Anderson