Sarah Annello
Jewett City,CT
Summary
Driven and detail-oriented Administrative Assistant excelling in customer service and data entry. Achieving client satisfaction and record-keeping accuracy. Demonstrates exceptional time management and problem-solving abilities, contributing to a positive and productive work environment.
Overview
1
1
year of professional experience
Work History
Administrative Assisant
Breathe Massage and Wellness
07.2024 - Current
- Answer phone system, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital client information.
Server
C.C. O'Brien's Sports Cafe
02.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Administrative Assistant
Companions And Home Helpers
03.2023 - 06.2024
- Answered phone system, delivering messages to staff and greeting visitors.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
Education
Associate of Arts - Human Resources
Penn Foster Career School
Scranton, PA2026
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Microsoft Word
- Time Management
- Strong Problem Solver
- Scheduling and calendar management
- Administrative Support
Timeline
Administrative Assisant
Breathe Massage and Wellness
07.2024 - Current
Administrative Assistant
Companions And Home Helpers
03.2023 - 06.2024
Server
C.C. O'Brien's Sports Cafe
02.2023 - Current
Associate of Arts - Human Resources
Penn Foster Career School
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