Hardworking employee enthusiastic about learning any field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building, adaptable, and problem-solving abilities.
Overview
8
8
years of professional experience
Work History
Order Sales Specialist
HSN, Home Shopping Network
09.2022 - Current
Built rapport with customers and assessed needs to make product recommendations and upsell.
Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
Provided first-rate service to all customers and potential customers.
Accepted and processed customer payments and balanced receipts and cash.
Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
Intake Coordinator
Virginia Beach Community Development Corporation
06.2022 - Current
Screens applicants to determine initial program eligibility and intake;
Ensures timely, accurate collection of intake data for grant reports and internal evaluation
Determine eligibility for various programs.
Identify and refer clients to appropriate community/private resources
Collect and input appropriate client data and documents case management notes in a timely manner.
Assist neighbors with increasing self-sufficiency and workforce development.
Serve as back up for front desk receptionist
Oversee onsite Food Pantry for program participants and general population
Other duties and responsibilities as assigned.
Temporay Security Investigator
Image Services Staffing- Day And Zimmermann
08.2021 - 03.2022
Carefully documented statements, observations and evidentiary materials.
Documented findings and prepared detailed reports.
Conducted thorough phone interviews with employers, families, neighbors, friends and suspects and documented investigative findings.
Handle faxing, scanning, and copying documents into prospective employee files
Work in various Databases to research issues in candidates’ background
Merchandise Associate
Tjmaxx
08.2020 - 10.2021
Transported merchandise to sales floor and restocked shelves, racks and bins.
Greeted, serviced and thanked all customers.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Answered customer questions regarding store merchandise, department information and pricing.
Created attractive displays to promote items.
Jailor
Henrico County Sheriff's Office
08.2019 - 08.2020
Maintained jail security by performing frequent security checks within cell block and inspecting each cell for contraband.
Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
Monitored radio transmissions between staff to respond immediately to directions and emergencies.
Inspected condition of locks, windows, doors and gates to prevent prisoner escapes.
Made rounds at specified intervals and conducted head counts and roll calls.
Merchandise Associate
Marshalls
07.2016 - 08.2020
Transported merchandise to sales floor and restocked shelves, racks and bins.
Greeted, serviced and thanked all customers.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Answered customer questions regarding store merchandise, department information and pricing.
Education
Bachelor of Science - Criminal Justice
Virginia Commonwealth University
Richmond, VA
05.2020
Bachelor of Science - Forensic Science
Virginia Commonwealth University
Richmond, VA
05.2020
High School Diploma -
Greensville County High School
Emporia, VA
06.2016
Associate of Science - General Studies
Southside Virginia Community College
Alberta, VA
05.2016
Skills
Educating Consumers
Client Rapport-Building
Special Assignments
Team Meetings
Registration Paperwork
Data Entry Software
Security Checks
Call Transfers
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Order Sales Specialist
HSN, Home Shopping Network
09.2022 - Current
Intake Coordinator
Virginia Beach Community Development Corporation
06.2022 - Current
Temporay Security Investigator
Image Services Staffing- Day And Zimmermann
08.2021 - 03.2022
Merchandise Associate
Tjmaxx
08.2020 - 10.2021
Jailor
Henrico County Sheriff's Office
08.2019 - 08.2020
Merchandise Associate
Marshalls
07.2016 - 08.2020
Bachelor of Science - Criminal Justice
Virginia Commonwealth University
Bachelor of Science - Forensic Science
Virginia Commonwealth University
High School Diploma -
Greensville County High School
Associate of Science - General Studies
Southside Virginia Community College
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