Hi, I’m
Siena Long
Katy,TX
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
4
years of professional experience
1
Certification
Work History
Lowe's
Sales Specialist
03.2023 - Current
Job overview
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Provided first-rate service to all customers and potential customers.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- I was in charge of connecting the installers with the products needed for the customers job, I needed to watch the project from beginning to end and follow up once the job was done.
- Product knowledge was a requirement in order to sell products and jobs to customers.
- I specialized in all flooring materials from carpet to tile to mortar to vinyl and everything inbetween. As well as window coverings which includes roller shades to roman shades to shutters to regular faux wood blinds.
The Home Depot Inc
Home Services Project Specialist
01.2020 - 06.2022
Job overview
- Read diagrams, specifications and service manuals accurately to determine repair actions.
- Adhered to and kept team in line with established safety regulations and protocols when working on ladders and operating power tools, providing important protection for personnel and customers.
- I was in charge of figuring out the solution to a customers needs for any home improvement project whether for fixtures or upgrades being done in the home.
- I worked with Home Depots installers as well as their designers in order to connect them with customers.
- My specialty was in home upgrades being done to the kitchen, closets, garages, offices, windows and doors.
- I was part of the Gulf Coast team, which would conclude meetings every week in order to keep our teams numbers above and beyond where we are projected to be.
Education
Lonestar Cypress, TX
Associate of Applied Science from Business Administration
05.2026
Skills
- Special Assignments
- Staff Training
- Account Management
- Active Learning
- Inventory Maintenance
- Customer Buying Habits
- Social Perceptiveness
- Sales Forecasting
- Sales Expertise
- Client Needs Assessment
- Effective Project Management
- Educating Consumers
- Promote Products
- Client Rapport-Building
Certification
- Certified Power Equipment Operator, Lowe's - April 2023-Current
Languages
Spanish
Professional Working
Timeline
Sales Specialist
Lowe's
03.2023 - Current
Home Services Project Specialist
The Home Depot Inc
01.2020 - 06.2022
Lonestar
Associate of Applied Science from Business Administration
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