Sarah Baker

Supervise and assist with daily operations.

• Completed store opening and closing procedures and balanced tills.
• Maintained a clean and organized work environment, ensuring safety standards were met consistently.
• Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
• Trained new employees on company policies, procedures, and best practices for optimal performance.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Cultivated an inclusive workplace culture that fostered teamwork and collaboration among diverse employees.
• Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.

• Resolved discrepancies between physical counts and electronic records through thorough investigation and reconciliation efforts.
• Reduced stock discrepancies by diligently investigating variances and resolving issues promptly.
• Improved inventory accuracy by conducting regular audits and implementing an efficient tracking system.
• Performed full inventory counts regularly.
• Performed data entry and completed proper paperwork.
• Developed comprehensive reports for management, highlighting inventory levels, trends, and areas of concern.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Bussed and reset tables to keep dining room and work areas clean.

• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Explained menu items and suggested appropriate options for food allergy concerns.