Manage daily operations of the onsite fitness center for employees at Unum by ensuring the facility is staffed, equipment is functional and properly maintained, and provide excellent customer experiences in all aspects of the fitness center.
Responsible for group fitness for all three sites: Chattanooga, Portland, and Columbia. Keep group fitness class schedule updated and assess needs for class additions/changes. Communicate daily with group fitness instructors. Ensure to follow approved group fitness class names and descriptions by Optum.
Use audit tools, surveys, and member feedback to evaluate health needs of the population for development of effective well-being solutions and programs.
Collaborate with internal teams as well as external partners to market and deliver various health promotion opportunities, clinics, and programs to all employees.
Work closely with team members to plan and execute monthly engagement programs for members.
Manager/Personal Trainer
Duffy's Functional Fitness
Mt. Pleasant, SC
01.2014 - 07.2022
Provided individual support and counseling on general wellness and nutrition
Daily scheduling of clients
Solid track record of client retention
Worked with all ages and physical abilities
Managed facility and day to day operations
Performed all billing functions for business
Completed payroll for employees bi-monthly
Helped plan and implement events and programs for members
Maintained files detailing personal records and information
Planned individualized fitness programs to help client achieve weightloss goals and improve cardiovascular training effectiveness
Personal Trainer/Group Fitness Instructor
Self-employed
Charleston, SC
01.2008 - 01.2016
Developed personalized fitness programs for clients based on their individual goals and needs.
Conducted assessments to evaluate clients' current physical condition, strength, flexibility, and body composition.
Provided instructions in proper form, technique, and safety when performing exercises.
Assisted clients in setting realistic short-term and long-term goals.
Motivated clients to reach their personal best by providing positive reinforcement.
Maintained records of client's performance data such as weight loss, muscle gain.
Scheduled appointments with clients and communicated effectively with them via phone or email.
Organized group classes for small groups or large groups depending on client's preferences.
Led, instructed and motivated individuals during cardiovascular exercise, strength training and stretching activities.
Performed administrative duties such as billing customers or ordering supplies as needed.
Education
Bachelor of Science - Physical Education And Health Promotion
College of Charleston
Charleston, SC
12-2006
Skills
Staff Training/Development
Community Outreach
Facility Management
Operations Oversight
Customer Retention
Training And Coaching
Timeline
General Manager
Optum
01.2024 - Current
Manager/Personal Trainer
Duffy's Functional Fitness
01.2014 - 07.2022
Personal Trainer/Group Fitness Instructor
Self-employed
01.2008 - 01.2016
Bachelor of Science - Physical Education And Health Promotion