Sarah Banta
Waterford,PA
Summary
Results-oriented Assistant Store Manager with expertise in staff management, sales enhancement, and customer service. Experienced in inventory control and visual merchandising, delivering efficient operations and improved team productivity. Committed to strategic planning and achieving company objectives while thriving in high-pressure environments.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager
Circle K
Waterford, PA
12.2024 - Current
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Supervised Circle K store shifts and supported daily operational workflow
- Trained team members on customer service and register procedures
- Managed cash handling, safe counts, and point-of-sale transactions
- Monitored inventory levels and restocked merchandise, coolers, and shelves
- Enforced age-verification rules for tobacco, alcohol, and lottery sales
- Resolved customer concerns and handled escalated service issues
- Maintained store cleanliness, sanitation, and fuel area appearance
- Supported scheduling, task delegation, and opening and closing procedures
- Handled scheduling for store shifts to achieve adequate staffing.
- Maintained inventory by checking merchandise to determine levels.
hostess
Jake’s on the Park
Waterford, pa
11.2022 - 04.2023
- Greeted guests and managed seating flow in fast-paced dining service
- Presented menus and described daily specials with clear, friendly communication
- Took food and beverage orders accurately for dine-in and takeout guests
- Coordinated with kitchen staff to support timely table service and order changes
- Checked guest needs and resolved service concerns with professionalism and courtesy
- Processed payments and balanced cash drawer following restaurant procedures
- Reset tables and maintained clean dining areas throughout service shifts
- Supported host stand operations while guiding guests to assigned seating
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Served food and beverages to patrons and confirmed complete orders.
- Explained menu items, describing ingredients and cooking methods upon request.
- Set up tables in between patrons to reduce wait times.
- Ensured availability of condiments and napkins to enhance guest experience.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
Education
General Mclane
Edinboro, PASkills
- Inventory control
- Cash handling
- POS transactions
- Shift scheduling
- Team supervision
- Customer service
- Customer experience
- Effective communication
- Attention to detail
- Problem solving
- Conflict resolution
- Decision making
- Flexible availability
- Customer service
Timeline
Assistant Store Manager
Circle K
12.2024 - Current
hostess
Jake’s on the Park
11.2022 - 04.2023
General Mclane