Sarah Barlow

Supervisor: Mike Liberatore - 804.239.9902

• Ensured that exceptional customer service was provided, and monitored staff compliance.
• Observed inventory levels on a frequent basis, ordering new merchandise to keep quantities well-stocked.
• Reviewed customer feedback to make operational improvements and promote satisfaction.
• Evaluated store performances to develop strategies to maximize sales and profits
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Supervisor: Mackenzie Smith - 435-730-7445.

• Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
• Resolved customer complaints promptly and efficiently.
• Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
• Collaborated with team members to develop effective sales plans.

Reason for Departure: Even though I was very satisfied with this company and position, an offer was made to me by my current employer that I decided was a better opportunity for myself at that time.

Supervisor: Stefan Marchetti, 804-564-3432.

• Managed movement of materials and product through production.
• Conducted regular physical inventories and reconciled with computer-generated reports.
• Coordinated inventory counts to verify the accuracy of inventory records.
• Communicated with multiple vendors on a daily basis to order and verify products, and ensure shipping before deadlines.

Reason for Departure: This particular company had just opened an experimental branch, and unfortunately, the takeoff was not up to par with company standards. Layoffs were provided, and it was assured that they were not performance-based. Departed with great standing and severance pay was offered.

Supervisor: Roy Hill, 804-448-3202.

• Responsible for purchasing all HVAC units and supporting equipment for multiple HVAC construction jobs.
• Researched and evaluated suppliers based on price, quality, selection, service, support, availability, reliability and payment terms.
• Reviewed purchase orders for accuracy and compliance with company policies.
• Maintained a healthy, professional relationship with multiple vendors and their designated sales leads.
• Record all proposals, quotes, and purchase orders in QuickBooks.

Reason for Departure: The employer was approximately one hour away from my residence at the time. The company restructured, and the telework arrangement that was discussed during the initial hiring was no longer offered. Due to rising economic costs, there was a need to find a position closer to home.