- I have a passion for Screenwriting
- Writing music and playing instruments such as the guitar and the piano
- Creative Writing
- Volunteering at local animal shelters and rescue organizations
- I enjoy helping others and giving back to the community
- DIY and Home Improvement
- Animal Care
- Astrology
- Watching Movies and TV Shows
- I like working with my hands and fixing things
- Fashion and Style
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
Sarah Brechner
Morris Plains
Summary
Personable and creative with talent for storytelling and narrative development. Possesses understanding of character arcs and screenplay structure, along with proficiency in crafting compelling dialogue and plotlines. Aims to create engaging and impactful stories that captivate audiences. Additionally, a dynamic restaurant hostess skilled in customer service, team collaboration, and conflict resolutions. Known for attention to detail, effective communication, and relationships building, contributing to and ensuring a positive experience for all.
Overview
4
4
years of professional experience
Work History
Restaurant Hostess
Seasons 52
Parsippany, NJ
07.2024 - Current
- Greeted and seated guests promptly, ensuring optimal customer flow.
- Managed reservations using OpenTable, enhancing guest experience and efficiency.
- Assisted in training new host staff, promoting teamwork and service excellence.
- Coordinated dining room setup and maintenance to ensure a welcoming atmosphere.
- Collaborated with servers to streamline communication during peak hours for improved service delivery.
- Monitored wait times and communicated effectively with guests to manage expectations.
- Supported restaurant events by organizing seating arrangements, contributing to successful gatherings.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Checked in with servers to confirm preparedness before seating customers.
- Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Input orders accurately into POS terminal, split bills and accepted payments.
- Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
- Delivered pick-up and curbside orders to guests.
Restaurant Hostess
Blu Alehouse
Riverdale, NJ
07.2022 - 08.2023
- Handled guest inquiries and concerns with professionalism, improving satisfaction levels.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Actively monitored restaurant capacity levels throughout the shift, making informed seating decisions to maintain a comfortable dining atmosphere.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Complied with food safety and food hygiene regulations to safeguard public health.
- Supported restaurant promotions and events by informing guests of upcoming happenings or special menu items.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Answered phone calls to take orders, give information and document reservations.
- Completed daily side work and opening and closing duties without fail.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Provided patrons with estimated waiting times during peak service hours.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Greeted and seated guests promptly, ensuring optimal customer flow.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
High School Diploma - Media Studies And Production
Marist University
Poughkeepsie, NY05-2027
High School Diploma -
Kinnelon High School
Kinnelon, NJ06-2023
Skills
- Customer service
- Strong multitasking
- Active learning
- Conflict resolution
- Relationship building
- Professionalism and work ethic
- Collaborative mindset
- Attention to detail
- Emotional resonance
- Character development
- Visual storytelling
Interests
Timeline
Restaurant Hostess
Seasons 52
07.2024 - Current
Restaurant Hostess
Blu Alehouse
07.2022 - 08.2023
High School Diploma - Media Studies And Production
Marist University
High School Diploma -
Kinnelon High School