Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sarah Brown

Cleveland,OH

Summary

Proven track record in customer service and time management, demonstrated at Make Believe Family Fun Center and McDonald's. Excelled in creating welcoming environments and efficiently managing multiple tasks, showcasing strong cash handling and listening skills. Achieved significant improvements in guest satisfaction and operational efficiency, without relying on numerical specifics.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Make Believe Family Fun Center
2023.12 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at front desk.

Crew Member

McDonald's
2021.05 - 2022.03
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Education

No Degree - Nursing

Cleveland State University
Cleveland, OH
06.2028

High School Diploma -

Parma High School
Parma, OH
06.2023

Skills

  • Customer Service
  • Time Management
  • Listening Skills
  • Cash Handling
  • Problem-solving skills
  • Verbal and written communication
  • Problem-Solving
  • Basic Math

Certification

  • [Physical Therapy Technician/Aide], [American Medical Certification Association] - [Mar 2023-Mar 2025]

Timeline

Front Desk Receptionist

Make Believe Family Fun Center
2023.12 - Current

Crew Member

McDonald's
2021.05 - 2022.03

No Degree - Nursing

Cleveland State University

High School Diploma -

Parma High School
  • [Physical Therapy Technician/Aide], [American Medical Certification Association] - [Mar 2023-Mar 2025]
Sarah Brown