Sarah Burch
Gibby's South in Your Mouth
Oologah,OK
5
years of professional experience
Results-oriented professional known for managing high-volume dining operations. Strong focus on developing staff capabilities, ensuring order accuracy, and maximizing patron satisfaction through effective training and performance monitoring.
Work History
Waitress Trainer
2 Years 4 Months- Trained new waitstaff in menu knowledge and customer service protocols
- Monitored performance of trainees, providing constructive feedback to improve skills
- Implemented standardized service techniques to ensure consistency across shifts
- Provided exceptional customer service in high-volume restaurant environment.
- Managed multiple tables effectively, prioritizing guest needs and requests.
- Handled cash transactions and processed payments accurately using point-of-sale system.
General Manager
3 Years- Developed and implemented strategic initiatives to enhance product offerings and customer experience.
- Managed cross-functional teams, fostering collaboration to achieve operational excellence.
- Analyzed market trends to inform business decisions and drive growth strategies.
- Established strong relationships with vendors, negotiating favorable terms to enhance profitability.
Education
High School Diploma
Skills
Order management
Table management
POS system proficiency
High-volume service
Training development
Patron satisfaction
High Energy and Engagement
Timeline
Waitress Trainer
Gibby's South in Your Mouth
02.2024 - 06.2026Read More
General Manager
Dark Cloud Cannabis
01.2021 - 01.2024Read More
Oologah-Talala Public Schools
High School Diploma
Read More