Sarah Chandler
Eatonville,WA
Summary
Inside Sales Representative driven to obtain new customers quickly. Expertly generates and increases sales while delivering top-notch customer service. Achieves and consistently exceeds monthly sales goals through strong work ethic and tenacity. Motivated Inside Sales Representative successful at exceeding outbound call performance benchmarks. Remains focused on increasing sales through expert customer outreach. Establishes phone presence, drives conversation by creating rapport and builds and maintains productive business relationships.
Overview
10
10
years of professional experience
Work History
Inside Sales Representative
Service Steel Aerospace
Fife, WA
05.2015 - Current
- Provided customers with product information, pricing and availability.
- Conducted outbound calls to existing clients to upsell products or services.
- Developed and implemented strategies to increase sales volume.
- Maintained detailed records of customer interactions, orders and account status updates.
- Established relationships with key decision makers at target companies.
- Cross-sold additional products or services based on customer needs.
- Followed up on pending orders and inquiries in a timely manner.
- Analyzed market trends to develop competitive pricing strategies for new products and services.
- Negotiated contracts with customers regarding price, delivery terms, payment terms and other conditions.
- Monitored competitor activities and recommended changes accordingly.
- Collaborated with other departments to ensure successful implementation of sales initiatives.
- Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
- Worked in conjunction with outside sales representative to maintain and grow product sales.
- Negotiated prices, terms of sale and service agreement to close transactions.
- Liaised between outside sales representatives and accounts to optimize customer service.
- Initiated sales correspondence, preparing and presenting professional bids to customers.
- Created and submitted detailed sales reports and forecasts to management.
- Utilized CRM software to track sales progress and communicate with team members.
Internship Student
Legislative internship program
Tacoma, WA
09.2014 - 05.2016
- • In this internship I conducted legislative research, attended committee hearing and legislative meetings, tracked legislation, assist with daily office tasks, learned public and Community relations and public speaking skills, learned in depth data entry, fundraising management, budget management and phone banking.
• I used this internship as an opportunity to grow in office tasks, data entry and to network in the industry to help grow my passion in political science.
• As a result, I was asked to be a part of a local politics as a PCO (precinct committee officer) and as I continue in this program I am able to grow within the party and make a difference.
Education
Bachelor of Arts - Political Science/ Business Administration
Pacific Lutheran University
Tacoma, WA05-2016
Skills
- Salesforce CRM
- Lead Qualification
- Contract Management
- Customer Relationship Building
- CRM proficiency
- Customer Service
- Relationship Building
- Persuasive negotiator
Affiliations
- avid outdoorsman and passionate for conservation
References
References available upon request.
Timeline
Inside Sales Representative
Service Steel Aerospace
05.2015 - Current
Internship Student
Legislative internship program
09.2014 - 05.2016
Bachelor of Arts - Political Science/ Business Administration
Pacific Lutheran University
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