Sarah Cloutier

• Controlled inventory by tracking expenses, purchases, and shelf stock.
• Managed cash flow, business transactions, banking, and accounting processes.
• Optimized work shifts, managed staff schedules, and ensured adequate coverage during peak hours to maintain exceptional customer service levels.
• Resolved customer concerns promptly and efficiently to maintain a strong reputation within the local community.

• Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
• Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
• Processed payments, entering sales in register for prompt customer service.
• Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
• Educated customers on products to maximize benefits.
• Resolved guest complaints about service or style.
• Counted and documented opening and closing cash amounts daily.
• Trimmed, cut, and shaped hair and hairpieces based on customer preference.
• Assisted in training new stylists, sharing knowledge and ensuring high standards of service.

• Enhanced customer satisfaction by providing personalized beauty consultations and product recommendations.
• Cultivated strong relationships with customers to build loyalty and repeat business.
• Ensured compliance with health and safety regulations at all times within the department.
• Created engaging visual merchandise displays that showcased products effectively while promoting seasonal trends.

Mainer inventory and also did weekly ordering for the whole beauty department.