Summary
Overview
Work History
Education
Skills
Timeline
Generic

SARAH CONTOIS

Henderson,NV

Summary

Dynamic server and bartender with a strong work ethic and a passion for delivering exceptional customer service. Expertise in creating memorable guest experiences and fostering loyalty through attentive hospitality. Committed to leveraging proven sales techniques and collaborating seamlessly with team members in fast-paced environments. Prepared to enhance the overall guest experience and contribute to a thriving establishment.

Overview

11
11
years of professional experience

Work History

Server

Silverton Casino Hotel
06.2025 - Current
  • Strategically time check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Display enthusiasm and promote excellent service to customers successfully, to increase referrals and walk-in business.
  • Follow health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Server/Bartender

Royal Britannia
06.2020 - 07.2024
  • Greeted and accommodated guests, building positive experience from first interaction.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Server/Bartender

The Smashed Pig
06.2019 - 05.2020
  • Provided excellent customer service by anticipating needs and responding promptly to requests.
  • Created and maintained optimal communication chain, reducing guest dissatisfaction.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Server/Bartender

Pink Taco
04.2014 - 02.2020
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Increased sales significantly by upselling higher-end products to customers.
  • Operated cash register for cash and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Desert Oasis HS
06.2013

Skills

  • Strong work ethic
  • Exceptional customer service
  • Guest engagement
  • Team collaboration
  • Hospitality service expertise
  • Sales techniques
  • Point of sale (POS) system operations
  • Task prioritization

Timeline

Server

Silverton Casino Hotel
06.2025 - Current

Server/Bartender

Royal Britannia
06.2020 - 07.2024

Server/Bartender

The Smashed Pig
06.2019 - 05.2020

Server/Bartender

Pink Taco
04.2014 - 02.2020

High School Diploma -

Desert Oasis HS

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