Hi, I’m
Sarah Corcoran
Leader In Change Management
McKees Rocks,PA
If you weren't ready, you wouldn't have the opportunity. If you weren't capable, you wouldn't have the desire.
Summary
Seasoned leader with a proven track record of driving strategic initiatives and operational excellence as a Store Director leading teams of 200+. Demonstrated success in leading transformative projects that resulted in an $10 million profitability increase and enhanced store metrics. Adept at fostering a high-performance culture and spearheading organizational change, including piloting new operating models and achieving top performance in operational accuracy. Seeking to leverage extensive expertise in change management to drive impactful organizational transformations and enhance overall business success.
Overview
14
years of professional experience
7
years of post-secondary education
Work History
Target
Store Director
04.2019 - Current
Job overview
- Leadership Recognition: Consistently recognized as a top-level leader in the Eastern United States (2020, 2021, 2023).
- Change Management: Successfully led change initiatives to transition two stores from red to green operational metrics. Demonstrating a strong ability to implement and manage change effectively.
- Transformational Leadership: Directed transformation projects across multiple stores, ensuring positive results through improved operational efficiencies and strategic leadership.
- Sales Growth: Achieved an impressive $10 million increase in sales by enhancing operational processes and developing talent.
- Team Development: Trusted to onboard and train new leaders across 24 stores in the Pittsburgh Region.
- Operational Excellence: Championed operational improvements and efficiencies, leading to sustained sales growth and enhanced performance metrics.
Target
General Merchandise & Food Sales Leader
04.2018 - 04.2019
Job overview
- Team Leadership: Directed a large and diverse team of over 100 members, including five direct reporting team leaders through daily operations and periods of complex change.
- Logistics and Operations Management: Executed daily logistics and freight flow replenishment with a focus on optimizing processes and ensuring operational efficiency.
- Change Management Leadership: Spearheaded the implementation of Target’s new operating model, managing change throughout the store by developing and executing strategies that ensured a smooth transition and maintained operational excellence.
- Training and Development: Served as a peer leader in the Pittsburgh area, training new executives and assisting peers with problem-solving. This role involved coaching and mentoring to foster positive results and drive effective change across multiple locations.
Target
Executive Team Leader of Logistics
05.2013 - 04.2018
Job overview
- Logistics and Operations Leadership: Oversaw all aspects of store logistics, including freight flow management, back-of-house replenishment, vendor relationships, and product transitions. Enhanced operational efficiency through strategic management of logistics processes.
- Team Expansion and Performance: Managed the growth and expansion of the online fulfillment team, leading the district in achieving positive metrics and demonstrating effective leadership in a critical operational area.
- District-Wide Process Improvement: Championed operational processes as the District Captain, organizing and implementing new strategies that significantly improved logistics metrics across all stores in the district. Achieved the highest district ranking in the region for three consecutive years (2015-2017).
- Change Management and Talent Development: Improved team retention by 40% and engagement by 17% within one year through effective change management and team-building strategies. Developed talent leading to multiple internal promotions within the district.
StarbucksGreater Pittsburgh Region, PA
Store Supervisor & District Barista Trainer
2010 - 2012 (2 education.years_Label)
Job overview
- Multi-Store Operations Management: Effectively manage daily operations across multiple store locations, ensuring consistent adherence to operational standards and efficiency. Oversee logistics, inventory, and team performance to maintain high levels of operational excellence and drive continuous improvement.
- Operational Management: Demonstrated expertise in managing and optimizing daily operations across multiple locations, ensuring efficiency and consistency.
- Certified Barista Trainer: Certified to train new baristas, ensuring that training programs are effectively translated into high-quality drink preparation and consistent customer satisfaction. Worked closely with store teams to maintain and enhance drink quality and taste.
Education
University of DenverDenver, CO
Master of Science from Organizational Leadership: Change Management
2022 - Current (3 education.years_Label & 11 education.months_Label)
University Overview
- 4.0 GPA
- Dual focus in Change Management and Human Capital Leadership
Cornell UniversityIthaca, NY
Executive Leadership Certificate
2018 - 2018
Geneva CollegeBeaver Falls, PA
Bachelor of Arts from History Education
08.2007 - 05.2011
University Overview
- Honor Roll, 2007 - 2011
- Study Abroad: Rome, Italy
Skills
Team Leadership & Development
Accomplishments
- Growth Award: 2023
- Peer Leader Award: 2021 and 2023
- Rookie of the Year: 2020
Availability
See my work availability
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Available
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morning
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Work Preference
Work Type
Full TimeLocation Preference
RemoteHybridImportant To Me
Career advancementCompany CulturePersonal development programsStock Options / Equity / Profit SharingWork from home optionWork-life balanceTimeline
University of Denver
Master of Science from Organizational Leadership: Change Management
2022 - Current (3 education.years_Label & 11 education.months_Label)
Store Director
Target
04.2019 - Current
General Merchandise & Food Sales Leader
Target
04.2018 - 04.2019
Cornell University
Executive Leadership Certificate
2018 - 2018
Executive Team Leader of Logistics
Target
05.2013 - 04.2018
Store Supervisor & District Barista Trainer
Starbucks
2010 - 2012 (2 education.years_Label)
Geneva College
Bachelor of Arts from History Education
08.2007 - 05.2011