Detail-oriented professional with experience in fast-paced retail environments. Known for delivering exceptional customer service and fostering team collaboration to ensure smooth operations, ultimately driving improved customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
Bradys dairy queen
Lubbock
03.2024 - Current
Directed trash removal and sanitation procedures to keep aisles and register area organized.
Resolved customer complaints professionally in accordance with company policy.
Answered customers' questions and provided information on store procedures or policies.
Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Adhered to social distancing protocols and wore mask or face shield.
Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
Team Member
Wendys Fast Food
New Deal
06.2023 - 10.2023
Provided excellent customer service in a fast-paced food environment.
Operated kitchen equipment safely and efficiently during busy hours.
Handled cash transactions accurately at the register.
Followed health and safety guidelines to ensure food quality standards were met.
Greeted customers upon entering the store with friendly demeanor.
Cashier
Dairy Queen Grill & Chill Restaurant
Lubbock
06.2022 - 06.2023
Processed customer transactions using point-of-sale systems efficiently.
Assisted customers with product inquiries and payment options.
Maintained clean and organized checkout area to enhance customer experience.
Handled cash, credit, and debit transactions accurately and securely.
Collaborated with team members to ensure smooth operations during busy shifts.
Provided friendly service to create a welcoming atmosphere for customers.
Restocked merchandise and ensured displays were visually appealing for shoppers.
Resolved customer concerns promptly to maintain satisfaction and loyalty.
Accepted cash and credit card payments, issued receipts and provided change.