Sarah Delicati
Manorville,NY
Summary
Healthcare manager with extensive experience in ophthalmology, specializing in clinic operations and staff leadership. Demonstrated success in optimizing provider schedules, enhancing patient volume, and utilizing data-driven strategies to boost clinic performance and efficiency.
Overview
11
11
years of professional experience
Work History
Practice Manager
SightMD
Sayville, NY
04.2026 - Current
- Oversee daily clinic operations and patient flow.
- Managed payroll, scheduling, staffing ratios, and reimbursements to ensure operational efficiency.
- Monitored provider schedules and implemented changes that optimized patient volume and service delivery.
- Track key performance metrics and percentages to drive growth and efficiency.
- Coordinate surgeries, authorizations, and medical clearances.
- Led staff meetings and performance management processes, including disciplinary actions, to foster team accountability.
- Manage inventory, records, waitlists, and daily deposits.
- Provide hands-on support across clinical and front desk operations.
Technician Supervisor
SightMD
Smithtown, NY
01.2021 - 04.2026
- Supervised and scheduled 70 employees across multiple locations to ensure adequate coverage and operational efficiency.
- Oversee daily technician operations to ensure smooth clinic flow and patient satisfaction.
- Conduct weekly check-ins and monthly meetings to support staff development and address performance goals.
- Managed timecards, processed write-ups, and coordinated onboarding for new hires to streamline administrative tasks.
- Interview and train new employees, including physicians on EMR usage.
- Shadowed technicians and provided constructive feedback to improve service quality and support professional development.
Physician liaison / Scribe
SightMD
Smithtown, New York
08.2019 - 01.2021
- Enhanced collaboration between ophthalmologists and referring physicians, improving referral processes.
- Coordinated and facilitated physician lectures on new technologies and pharmaceuticals, increasing knowledge sharing.
- Strengthened communication between ophthalmologists and referring physicians.
- Provided comprehensive administrative support to company President, optimizing scheduling and calendar management.
- Assisted the company President with administrative support, scheduling, and calendar management.
Medical Scribe/Technician
Ophthalmology Associates of the Valley
Encino, California
11.2018 - 08.2019
- Documented clinical findings and interpreted diagnostic tests to ensure accurate patient records.
- Performed diagnostic testing including Visual Fields, OCT-RNFL, OCT-R, Topography, and Optos imaging.
- Gathered health histories and chief complaints while performing refractions to prepare patients for examination.
- Traveled between two office locations to provide physician support. to support physicians and maintain continuity of care.
- Assisted healthcare providers during various patient procedures. and instilled drops as needed.
Technician / Medical Scribe
SightMD
Smithtown, NY
01.2016 - 11.2018
- Conducted comprehensive patient workups, gathering medical history, conducting tests, and administering drop instillation.
- Supported ophthalmic procedures and analyzed diagnostic tests to aid physician decision-making.
- Performed full patient workups, including medical history, testing, and drop instillation.
- Processed billing for patient charts in compliance with clinic protocols.
- Billed and finalized patient charts.
Education
Associates of Arts -
Suffolk County Community College
05-2016
Diploma -
East Islip High School
Selden, NY06-2014
Skills
- Clinic management
- Provider Scheduling Optimization
- Schedule optimization
- Patient Volume Growth
- Patient coordination
- Surgical management
- Electronic medical records
- Staff Leadership
- Administrative oversight
Timeline
Practice Manager
SightMD
04.2026 - Current
Technician Supervisor
SightMD
01.2021 - 04.2026
Physician liaison / Scribe
SightMD
08.2019 - 01.2021
Medical Scribe/Technician
Ophthalmology Associates of the Valley
11.2018 - 08.2019
Technician / Medical Scribe
SightMD
01.2016 - 11.2018
Associates of Arts -
Suffolk County Community College
Diploma -
East Islip High School