Dynamic owner/operator with expertise in developing marketing strategies and managing operations. Proven success in enhancing brand visibility and optimizing workflow to drive profitability.
Overview
8
8
years of professional experience
Work History
Owner/Operator
Unfringed Midwestern
St Louis, Missouri
07.2025 - Current
Developed marketing strategies that increased brand visibility and attracted new customers.
Managed daily operations of Unfringed Midwestern, ensuring efficient workflow and service delivery.
Oversaw inventory management, ensuring stock levels met customer demand.
Coordinated vendor relationships to secure timely procurement of supplies and materials, supporting operational needs.
Managed daily operations of the business, including staff, sales, inventory, and accounting.
Developed business plan and budget to maximize profitability.
Set pricing structures according to market analytics and emerging trends.
Calculated net income and adjusted strategies to increase income and bottom-line profits.
Created marketing strategies to drive revenue and increase brand visibility.
Patient Care Coordinator
Nayak Plastic Surgery
St Louis, Missouri
04.2018 - 12.2025
Communicated treatment plans to patients, promptly addressing questions or concerns to enhance understanding.
Communicated with patients to ensure quality of care and develop care plans.
Collaborated with medical staff to streamline workflow and enhance patient experience.
Coordinated patient appointments and managed scheduling for consultations and procedures.
Scheduled appointments for patients and coordinated follow-up visits.
Handled incoming patient inquiries via phone and email, ensuring timely responses to enhance patient satisfaction.
Created positive environment for patients, family members, and staff through excellent customer service.
Processed patient intake information and updated medical records prior to treatment.
Education
Some College (No Degree) - Business Administration and Management